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Etuaje Anetor-Oforghor
Location: Remote | Phone: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section)

Professional Summary
Results-driven Sales Professional with 8+ years of progressive experience in B2B sales, account management, and customer relationship management across diverse industries, including IT, telecommunications, oil & gas, and real estate. Proven track record of exceeding sales targets, increasing departmental growth, and driving revenue through strategic direct and active sales techniques. Highly skilled in CRM systems, cold and warm calling, and delivering exceptional client experiences. Fluent in English (C1, IELTS certified) and proficient in modern productivity tools.

Work Experience
Sales Representative
Black Cube | Remote | Security & Guarding
11.2022 – 04.2024 (1 year 5 months)
• Successfully drove direct sales efforts and developed relationships with clients to secure long-term contracts.
• Improved client retention by addressing objections proactively and ensuring smooth communication.
• Leveraged CRM tools to track sales pipeline, improve lead conversion, and manage customer accounts effectively.
Intake Manager
JustPoint | New York, USA | Telecommunications & Networking
08.2020 – 08.2022 (2 years)
• Managed inbound and outbound client interactions, improving customer acquisition rates by 25% through active engagement.
• Analyzed and utilized customer data to identify sales opportunities, leading to significant revenue growth.
• Collaborated with cross-functional teams to streamline processes and deliver high-quality customer service.
Sales Manager
Wonders Lab | USA | IT Sector
08.2019 – 12.2020 (1 year 4 months)
• Implemented B2B and B2C sales strategies, achieving a 30% increase in sales revenue during the first year.
• Utilized CRM systems to maintain client relationships, track performance, and optimize follow-ups.
• Delivered effective product presentations and conducted sales meetings to close key deals.
Realtor
Ideal Homes | United States | Real Estate
01.2016 – 06.2018 (2 years 5 months)
• Facilitated property sales, managing end-to-end client interactions from prospecting to closing deals.
• Generated leads through cold calling and networking, increasing sales by 20%.
• Provided exceptional client service, resulting in high referral rates and repeat business.
Sales Manager
Intels Nigeria Limited | Nigeria | Oil & Gas
02.2011 – 09.2013 (2 years 7 months)
• Played a key role in expanding the sales department and boosting revenue by implementing new sales strategies.
• Developed strong client relationships and drove wholesale sales within the oil and gas sector.
• Successfully negotiated contracts and ensured adherence to organizational goals.

Education
Bachelor of Medicine, Bachelor of Surgery (MBBS)
Zaporozhe State Medical University | Zaporozhe, Ukraine
2014 – 2020

Key Skills
• Sales Expertise: Direct Sales | B2B Sales | Active Sales | Handling Objections | Cold and Warm Calling
• Customer Relationship Management: CRM Tools (Zendesk, SageAct, Trello, Binotel) | Account Management | Client Retention
• Technical Proficiency: MS Excel | MS Word | MS PowerPoint | Google Workspace (Sheets, Docs, Calendar) | Dropbox | Hootsuite
• Sales Strategy: Territory Management | Wholesales | Pipeline Tracking | KPI Achievement
• Soft Skills: Communicability | Educability | Attentiveness | Negotiation

Achievements
• Increased sales revenue by 30% at Wonders Lab through targeted B2B and B2C strategies.
• Successfully expanded the sales department at Intels Nigeria Limited, achieving departmental growth and revenue boosts.
• Enhanced client retention and acquisition at JustPoint by implementing data-driven customer engagement techniques.

Language Proficiency
• English: Fluent (C1 Certified, IELTS)

References
Anuse Chatterjee
Vice President, Operations | JustPoint
Phone: [open contact info](look above in the "contact info" section)
Mr. Adebayo Idowu
Delegate, Finance and Administration | IFRC
Email: [open contact info](look above in the "contact info" section)

Additional Information
• Expert in productivity tools: Google Calendar, MS Office, Trello, and CRM systems.
• Committed to delivering a “beyond-expectations” approach, ensuring client satisfaction and achieving sales excellence.