Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8085059/

Work experience

Trucking & Freight Dispatcher & Broker

from 11.2021 to 02.2022 (3 months)
PJ Truckings & Logistics Company

Personal Manager

from 08.2021 to 12.2021 (4 months)
Happy Call, Other countries (Transportation and logistics)

Working as a personal manager in Happy call was really interesting, I ensured my employees did their tasks properly and delivered the goods in time. I ensured that they logged in to their CRM on an hourly basis. I’m order not to miss any information about their packages. I also made reports on my employees progress to my senior manager. And they all went through a month training with me. I entered my employees information into the CRM and also made use of the CRM to manage and monitor my employees and to reach out to them.

Call centre operator

from 03.2021 to 01.2022 (10 months)
Volta Home Appliance Repair Company, Zaporizhzhia (HVAC and home appliances repair)

· Customer support and Sales representative
Working as a customer service, I received calls from clients and received their complaints about their home appliances, such as refrigerator, HVAC systems, ovens, washers and dryers, etc. Then I take down their information and assign a technician to them and follow up on them about our services.
I worked using the CRM to set up clients appointments and to reach the technicians.

As a sales representative, I contacted warranty companies and real estate companies and made enquiries on how we could partner with them as a company. I also sent them the required documents needed for partnership. We exchange pleasantries and give each other partnership terms.

English Tutor & Supervisor

from 03.2020 to 09.2020 (6 months)
English Lifestyle Communication, Zaporizhzhia (Education and science)

Supervisor
As a supervisor, I oversaw all the activities of the students in the school. I took them through every class exercise and project process and also made sure they were taught well by my colleagues. I supervised their examinations and their level promotions.
· English tutor
As an English Tutor, I taught English as a native speaker. I had encounters with a whole lot of different people from different countries and states. I ensured my students understood completely and always used different strategies to help them understand better.

· Customer care
Already knowing the school structures and strengths, I was a customer care attendant, I performed certain roles such as; Advertising the school to students who would love to study and explaining the registration process to them. I convinced them to be a part of the school.

Graphic designer

from 10.2019 to 02.2022 (2 years 4 months)
Light Designs, Zaporizhzhia (Graphic Design)

Graphic designer
As a Graphic designer, I create E- cards, flyers, and a whole lot of advertisement products, to help customers advertise their businesses, weddings, anniversaries, foundations and many more.
· Customer Care Support
As a customer care support, I excellently communicate with my customers, help them solve any problem or issue they have regarding our product, I ensure they are rest assured, confident and happy in purchasing our products.

· Social media manager (Instagram, facebook, twitter, email)
Moving into a professional level, I became a social media manager. My duties include increasing our reach on the global internet, implementing, managing and monitoring the company's Social Media strategy in order to increase brand awareness, improve Marketing efforts and increase sales and excellently communicating with our customers on all our social media platforms.

Tutor, Social media manager & Sales rep

from 10.2016 to 05.2018 (1 year 7 months)
Faith Academy Tutorial Center, Other countries (Education and science)

· Social media manager and sales representative
As a social media manager, I built out a social media content publishing calendar, I managed the editing for all platforms. I also planned and oversaw all paid social campaigns. Finally I gave an overview of the company’s social media performance against our business goals,

· English tutor
As an English tutor, I tutored my students and prepared them for external and global examinations. I ensured that they understood and enjoyed the classes.

· Mathematics tutor
As a Mathematics tutor, I taught my students mathematics, and also prepared them for higher education examination by setting exams and providing extra lessons and special videos to help them understand more.

Education

Zaporozhye State Medical University

Medicine, Zaporizhzhia
Unfinished higher, from 2018 to 2024 (6 years)

Faith Academy

Other countries
Secondary, from 2012 to 2018 (6 years)

West African Examination Council Examination Certificate. (WAEC)

Additional education and certificates

TESOL. (Teaching English to Speakers of Other Languages)

120 hours

Knowledge and skills

• PC User
• MS Office
• CRM
• Fast typing
• Adobe
• Graphic design
• Saxophonist

Language proficiencies

English — fluent

Additional information

Korean