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Менеджер підтримки користувачів
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Translator, project manager, customer support
Full-time employment, part time employment, project work.
Age 38
Location Kyiv, Ukraine
Phone [
E-mail [
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Objective
My objective is to obtain a job in the field of customer support, where I would be able to use my skills
to communicate effectively with clients, and to take advantage of my knowledge of English
Experience
Project manager
05.2021 - Present
Wellboy music project
- managing a team of 10+ employees
- full range of operations of a showbiz project, including production, budget, time management,
communications with media
- managing live concert operations on tour
Music teacher, drums
10.2020 - 05.2021
Kyiv Rock School
- private drum set and basic music lessons.
- lessons taught in Ukrainian and English
Theatre musician, drummer
01.2019 - 01.2020
MSC Cruises, Napoli, Italy (top 3 cruising company)
- 8 month contract as a part of a start up team of a newly built flagman cruise ship MSC Bellissima
- Number of special training courses completed, such as crowd and crisis management, emergency,
safety, etc.
- Along with playing shows in musical theater, every crew member has responsibilities in case of
emergency, which requires regular trainings, involving guests and other crew members.
Project manager
09.2018 - 11.2018
International council of independent accounters and auditors, Kyiv, Ukraine
- arranging an educational event with more than 800 attendants for accounting specialists from
Ukraine.
- Communicating with attendants, participants, informational partners and sponsors.
- Providing customer service for clients
- Finding and communicating with new clients, partners and participants
Band Leader
04.2018- 08.2018
Swandor Topkapi Palace Hotel, Antalya, Turkey
- Putting together and managing a 4 people cover band, arranging a work contract with this hotel
- Working as a part of entertainment team of an international 5 star hotel
- Technical support of daily performances on different stages
- Daily guest contact, ensuring effective work and high level performance
Band Leader
02.2017- 09.2017
Radisson Blue Diplomat Hotel, Manama, Bahrain
- Putting together and managing a 4 people cover band, arranging a work contract with this hotel
- Working as a part of entertainment team of an international 5 star hotel
- Technical support of daily performances on different stages
- Daily guest contact, ensuring effective work and high level performance
Band Leader
04.2016- 10.2018
PGS Kiris resort, Antalya, Turkey
- Putting together and managing a 4 people cover band, arranging a work contract with this hotel
- Working as a part of entertainment team of an international 5 star hotel
- Technical support of daily performances on different stages
- Daily guest contact, ensuring effective work and high level performance
Drummer, musician
03.2015-10.2015
Everland Theme Park, Seoul, Korea
- Work in international team of artists
- Daily performance on stage
Translator
04.2010 - 02.2015
Tak Treba Production, Kyiv, Ukraine
- Translating TV shows, movies, adaptation for voice over translation
- More than 50 TV series of different content translated and adapted for Ukrainian and Russian
television
Education
East-Ukrainian National University, Department of Sociology, Specialist diploma, graduated 2005
Flex FSA exchange program, 1 year study and work in USA
Professional and other skills
- Great communicational skills
- Computer skills: Apple IOS, MS Office, Adobe Premiere, Final Cut Pro, Logic Pro.
- Excellent team leader skills, time management skills, strategical thinking, copy writing skills.
Languages
Russian - native
Ukrainian - native
English - fluent
Turkish - beginner
Additional information
Well organized, reliable, multitasking. Opened to new experiences, fast learner. Easy going, creative,
strong personality.
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