Natalia

NATALIA VOROBEY Work experience
Smm manager Jul 2021 - Feb 2022
Color Concept beaty salon, Kyiv
Сreation of a content plan for a working Instagram of a beauty salon, work with various
photo and video editors, writing the text content of the internet page.

Waitress, administrative assistant Sep 2018 - Jul 2020
11 Mirrors Design Hotel, Kyiv
Worked in 5* restaurant at the high lavel hotel in the center of Kyiv. Invited customers into
the restaurant in a friendly manner and seated them at appropriate tables. Instructed
Personal guests on menu specials, took food and beverage orders, and answered any questions
which may have arisen. Paid close attention to dietary and allergic restrictions and
Phone number remained clean and hygienic throughout all shifts. Recommended perfect wine and meal
[open contact info](look above in the "contact info" section) pairings according to customer tastes and fish of the day.
Email
[open contact info](look above in the "contact info" section) Cosmetics sales manager Sep 2020 - Jul 2021
Make-up Atelier Paris, professional brand of cosmetics., Kyiv
Worked as a seller in the cosmetic field for 1 year and had successful sales.
Interests Communicated with customers, helped in the selection of products, fulfilled the sales
plan. Experience with sales and accounting software.
Psychology, reading, yoga, traveling.
Сoffee shop manager, barista Sep 2017 - Jul 2018
Aroma Kava, Kyiv
Friendly and fast‑working barista with 2+ years of experience working at busy chain cafes
in big city. Skilled in customer service, coffee and food pairing, and inventory
management.

Sociable and productive worker with hight education.
English lavel B2, fluent russian and ukrainian.
Have great experience of working with people.
I have a higher education in the service industry.
More than 6 years experience in hotels, cafes, restaurants.
Have experience in sales and internet marketing.
Stress-resistant, fast learner person with good organizational skills.

Education and Qualifications
Bachelor degree Sep 2012 - Jul 2016
Kyiv National University of Culture and Arts, Kiev
Faculty of hotel, restaurant and tourism business.

Master degree Sep 2016 - Apr 2018
Kyiv National University of Culture and Arts, Kyiv
Management of enterprises of hotel, restaurant and hotel business.

Professional language courses, English Sep 2022 - Jul 2022
American English Center, Kyiv
Study of grammar and colloquial speech, application in practice in different areas of
business.

Achievements
My skills :
Fluent in Microsoft Word, Excel, and PowerPoint.
Social Media Proficient
Language skills (English,Russian,Ukrainian)
Attentive listening, empathy
Troubleshooting and research
Positive attitude
Communication skills
Time management
Organization skills
Teamwork