Contact information

The job seeker has entered a phone number and Facebook.

You can get this candidate's contact information from https://www.work.ua/resumes/8164769/

Work experience

Manager of production

from 10.2021 to now (4 years 5 months)
“Quizhpi General construction LLC ”, Florida, USA (Construction, architecture, interior design)

Duties and responsibilities
•Client consultation on services and products (siding, roofing, windows replacement) – inbound line
•Scope of work preparation, calculation.
•Contract preparation and paperwork signing procedures with e-sign (Hellosign)
•Project managers coordination
•Product orders management with suppliers local and national
•Subcontractors management – contracts, Scope of works calculations and verification according to Subcontractors pricelists as well as SOW signing with Subs.
•Statistics, reports, weekly diagrams and analytics.

Call center manager

from 09.2018 to 10.2021 (3 years 2 months)
Legacy Service, USA (Construction, roofing siding, windows)

Roofing, siding, windows, exterior doors and all other related products sales.
Inbound line calls - clients` management, qualification of products and setting an appointment for the tech specililast to come out and make measurements.
Outbound line - sales according to leads provided by the company
Daily callouts.
Reports in excel.
Update in CTM and CRM systems with all the appointment information taken by phone, like address, name, product and app time.
Technical specialist calendar update.

Education

MacEwan College

Financial analytics, Edmonton
Higher, from 2003 to 2005 (2 years)

International institute of Business (IIB) https://www.macewan.ca/
2 year Canadian Business Management program at McEwan college.
Bachelor of Business Management

Additional education and certificates

IELTS

2015

Institut Francais d’Ukraine – Franch language courses

2010

IELTS Academic 7.5 score

2018

Knowledge and skills

• MS Excel
• MS Word
• Google Sheets
• Google

Language proficiencies

• English — fluent
• French — above average
• Ukrainian — fluent

Additional information

SUMMARY OF QUALIFICATIONS
•I love to be work with clients, keep inbound line and some of the outbound calls.
•Outstanding professional communication and interpersonal skills, excellent in setting multicultural negotiations;
•Advising clients on market conditions, prices, legal requirements and other related matters.
•Proven track record of accurately completing research, reporting, information management of Commercial Real Estate;
•Experienced at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organisational objectives.
•Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
•Superior attention to detail, calm under pressure, proactive and confident.
•Outstanding ability to develop and maintain constructive and cooperative working relationships with individuals at all levels of the organization.
•Proficient with all current software programs.
•Fluent in English, Russian and Ukrainian; intermediate knowledge of French.