Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/8186430/

Work experience

Sales manager/customer support

from 11.2023 to now (1 year 9 months)
coinbase, Remote (Finance, banking, and insurance)

Making outgoing calls.
Helping customers to get their accounts activated.
Answering any questions about the company.
Helping customers to navigate the platform.

English teacher

from 11.2022 to now (2 years 9 months)
Speak n Roll, Remote (Education and science)

taking personal and group English Lessons

Customer support representative

from 07.2022 to 10.2023 (1 year 3 months)
New School of Business, Remote (Consulting, accounting and auditing)

making incoming and outgoing calls.
Receiving complaints from prospective students/ solving them
Preparing documents and helping our clients to apply to UK universities.

Sales manager

from 06.2022 to 11.2022 (5 months)
Trust ex-group, Remote (Finance, banking, and insurance)

selling company's product.
taking and solving clients complaints

Sales manager

from 10.2021 to 02.2022 (4 months)
Swiss Market, Kyiv (Finance, banking, and insurance)

taking complaints, solving them. selling company's product

Sales manager

from 07.2021 to 10.2021 (3 months)
Fino Market, Kyiv (Finance, banking, and insurance)

selling company's product, listening to customer complaints and solving them.

Sales manager

from 01.2020 to 04.2023 (3 years 3 months)
Edeal, Kyiv (Finance, banking, and insurance)

contacting old and new customers and selling our products to them.
listening to complaints and solving them.

English teacher assistant

from 02.2019 to 12.2020 (1 year 10 months)
Sprout school, Kyiv (Education and science)

Assisted teacher with organizing classes. Was later promoted to teacher level

Quality assessment manager

from 11.2018 to 05.2019 (6 months)
Total trader, Kharkiv (Finance, banking, and insurance)

listened to incoming and outgoing calls.
making sure that the sales agents say the right thing on the phone

Education

International European University

Medicine, Kyiv
Unfinished higher, from 2018 to 2024 (6 years)

Additional education and certificates

Pharmbills Medical Billing Fundamentals

3 weeks

Language proficiencies

English — fluent