Світлана

Account manager, administrative officer, 20 000 UAH

Employment type:
full-time
Age:
53 years
City:
Kyiv

Contact information

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Work experience

Financial consultant of life insurance programs

from 02.2020 to 02.2022 (2 years)
"Eulife Group", LLC, Київ (Life insurance)

Propose a new type of life insurance programs presentation, organize a team trainings, achieve mini MBA

Customer Services division chief economist

from 01.2014 to 02.2020 (6 years 2 months)
CREDIT AGRICOLE BANK, JSC, Київ (Finance, banking, and insurance)

Cash management: advice on bank regulation, opening and operating the accounts, cash operations, bank tariffs, and internal bank norms; Questionnaires, KYC, AML, writing bank procedures, preparing NBU reports, bank confirmations of the granted loans, placed deposits, bank commissions, reports on audit requests, etc. Learn and advise on NBU regulation, financial monitoring issues, compliance of customer's statutory and identification documents with current requirements

Customer Services department economist

from 01.2006 to 01.2014 (8 years)
CREDIT AGRICOLE BANK, JSC, Київ (Finance, banking, and insurance)

Work out bank program for additional confirmation generating and sending by SWIFT (MT300, MT320), prepare presentations in Power Point, analyze bank system for speeding-up electronic payments processing, work with such bank programs as: ISIS, KIWIS, KHEOPS, IODAY, client-bank system Optim Clic, others like: Profix, Outlook, etc.

Senior manager of Operation department

from 04.1995 to 01.2006 (10 years 10 months)
CREDIT AGRICOLE BANK, JSC, Київ (Finance, banking, and insurance)

Write and work out the tax payments agreement and procedure for paying taxes on behalf of physical persons, negotiate with Tax Inspection and NBU regarding current operational questions, work with tax regulation, advice on the bank regulation for paying taxes. Work with Ernst & Young, PWC, KPMG, Deloitte, others in the frame of paying taxes on behalf of physical persons

Education

Kyiv State University

Finances and credit, Київ
Higher, from 1997 to 1999 (2 years)

Economist

Kyiv State University

History, Київ
Higher, from 1989 to 1994 (5 years)

Lecturer of history, Interpreter from English

Knowledge and skills

  • MS Excel
  • MS Word
  • MS Office
  • MS PowerPoint
  • MS Outlook
  • CRM
  • ProFIX
  • OneBox
  • Swift
  • Вміння роботи із законодавством
  • Вміння спілкуватись з людьми, вирішення спірних питань
  • Комунікація з ДФС, НБУ
  • Робота з ключовими клієнтами банку, міжнародними організаціями
  • Bank legislation, AML, KYC
  • Customer Services
  • Life Insurance programs

Language proficiencies

  • Ukrainian — fluent
  • English — above average

Additional information

Personal qualities: attentive to people and their needs, responsible, communicative, honest, initiative, reliable

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