Olha

Mykhailovska Olha
Female, 23 years old, born on November 10, 1998
Phone number: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section) — preferred means of
communication
Citizenship: Ukraine, Remote Work

Work experience – 5 years
June 2022 - Present TurnKey Lender
www.turnkey-lender.com
Technical System Analyst
- Analyzed, tested, debugged, and optimized computer systems.
- Designed and developed new applications using low-code
platforms.
- Implemented UI forms and business process logic.
- Integrated APIs with third-party systems, established databases,
and utilized SQL queries for data handling.
- Developed user training materials and created comprehensive
technical documentation for existing and new applications.

September 2021– Brightfin
May 2022 www.brightfin.com
Technical Engineer
- Set up and implemented business applications based on
ServiceNow.
- Configured, customized, tested, and implemented business
applications.

December 2018 – JT International Company Ukraine (JTI)
Kyiv, www.jti.com
September 2021
Business Application Analyst
- Developed, tested, and implemented business applications.
- Collected and described business requirements and wrote
documentation.
Collected an
Education – B.S. in Computer Science
2014 - 2018 Kyiv College of Communication
software engineering

2018 - 2021 International Academy of Personnel Management
software engineering, web programming

Key skills
1. Business Analysis:
- Collecting, analyzing, and aligning business requirements
- Documenting business requirements and creating development plans
- Translating business requirements into technical specifications
- Conducting impact analysis and change request processing
- Managing requirements using use cases, specifications, and diagrams
- Understanding client's business cases and documenting requirements
- Gathering, analyzing, organizing, and documenting requirements within the
scope of the contract
- ITSM (ITIL) experience as a business analyst

2. Application Development and Testing:
- Designing and developing new computer programs and applications
- Improving computer systems and applications through analysis and testing
- Testing and debugging applications on a regular basis
- Identifying and addressing data and system risks through programming
- Creating data conversion scripts and ensuring data encryption
- Researching and writing reports on computer systems and processes
- Quality assurance of end products
- Creating and managing test plans, test cases, and test scripts
- Conducting functional, regression, and integration testing
- Defect tracking and management
- Ensuring compliance with quality standards and best practices
- Performing test result analysis and reporting
- Knowledge and experience in testing methodologies and techniques
- Knowledge of quality assurance best practices

3. Technical Skills:
- SQL Development: Proficient in SQL for database creation, query
development, optimization, and data manipulation
- Knowledge of .NET framework
- Experience in C++/C# development
- General knowledge of JavaScript, Java, HTML/CSS
- Familiarity with operating systems
- General knowledge of working with APIs
- Experience with Postman for API testing

4. Business Process Automation and Project Management:
- Flowchart and business process development
- Designing UI forms and business process logic
- Developing business intelligence solutions using MS Power BI
- Developing IT solutions using Low Code platforms
- Automating business processes
- Planning, organizing, and coordinating project activities
- Managing project scope, timeline, and resources
- Risk identification and mitigation planning
- Stakeholder management and communication
- Project status reporting and documentation
- Utilizing Jira and Confluence for project management and collaboration

5. Non-Technical Skills:
- Ability to work independently with minimal supervision
- High motivation and desire to learn and keep up with business and
technology trends
- Discipline and attention to detail
- Abstract thinking and problem-solving skills
- Teamwork and collaboration
- Strong logical and analytical skills
- Excellent communication and presentation skills
- Upper-Intermediate level in English, fluent in Ukrainian