Андрій

Menzheha Andrii, Manual QA
Linkedln | Telegram | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

SUMMARY
Manual QA Engineer with 3 years of professional experience, primarily focused on backend testing while
also covering frontend functionality. In my most recent role, I worked on backend-heavy systems, validating
APIs, integrations, and database consistency, while ensuring correct frontend user flows.

SKILLS AND TECHNOLOGIES
General: Analysis and Testing of Requirements; Designing, Reviewing, and Maintaining QA Documentation (Including Checklists, Test
Cases, Bug Reports, Test Results, and High-Level and Detailed Process Descriptions); Performing Functional and Non-Functional
Testing; Conducting Integration Testing (API); Executing Cross-Browser Testing; Analyzing Test Results and Outcomes;
Communicating Effectively with Team Members and Stakeholders.
Platform: WEB, Mobile (70/30%)
Bug Tracking/Test management tools: Jira, AIO Test, Azure DevOps, Zephyr, Testrail
Technologies: API, JSON, HTML & CSS, SQL, BullMQ, Temporal, RabbitMQ, PostgreSQL
Tools: Postman/Swagger, Postman CLI/Newman, BrowserStack, Figma, Miro, Grafana, PgAdmin, DBeaver, Git, GitLab, Browser
Developer Tools (DevTools), JMeter, Charles Proxy, Fiddler
Other: Confluence, MS Office, Power Automate/Apps/BI, Level up, Dataverse

WORK EXPERIENCE
QA Engineer| Favbet Tech (Backend-focused) Jul 2025 - Present

Projects:
Journey is an event-driven system that responds to specific user actions and system events. Campaigns are activated by various
triggers, including authorization and registration events, in-platform user activities, segment membership, and financial or status
changes. Each triggered campaign has its own set of conditions with complex logic. Once a user engages with a campaign, they
may receive a notification or a benefit that can be redeemed on the platform
Achievements & Contributions
End-to-End Feature Delivery: Successfully drove initiatives from backend development to frontend implementation, showcasing
results to the business.
Team Communication: Collaborated closely with 4 QA team members, ensuring smooth alignment, knowledge sharing, and efficient
problem-solving.
Estimation: Designed a standardized QA estimation template for evaluating backend and frontend efforts, clearly demonstrating
business timelines per feature and improving planning transparency.
Onboarding & Documentation Improvement: Updated and optimized Confluence pages and onboarding materials, making them
more user-friendly and accessible for new team members.

QA Engineer| Dynamica Labs Feb 2023 - Jul 2025
Projects:
Sales system: helps manage leads, opportunities, and customer relationships to increase sales efficiency.
Customer Service system: enables support teams to track customer inquiries, resolve issues, and improve customer satisfaction.It
also integrates with a portal for self-service, allowing customers to find information or submit cases, which syncs with the CRM.
Project Operations system: assists with project planning, resource management, and financial tracking to ensure successful project
delivery.

Achievements & Contributions
Sole QA Engineer for Multiple Projects: Successfully managed testing across concurrent projects, ensuring high-quality
deliverables while meeting tight deadlines.
Documentation: Created and maintained comprehensive onboarding guides, test artifacts, and client documentation from scratch,
significantly improving new team members' ramp-up time and project transparency.
Expanded Responsibilities: Currently taking full ownership of release processes, serving as QA Analyst, and contributing to project
management tasks, ensuring smooth deployments and cross-team alignment.
Quality Optimization: Developed and maintained functional documentation for post-release/regression testing, reducing defect
escape rate and enhancing product reliability.

QA Manual| GeeksForLess Inc. Internship Dec 2022 - Jan 2023

Test Artifacts & Documentation: Created and maintained test cases, checklists, and bug reports.
Testing Fundamentals: Applied functional, regression, and UI testing (*Familiarized with types of testing, test design techniques)
Used: SQL, MS Excel/Word, DevTools, Postman (API), JMeter, Charles Proxy, and Fiddler for testing and debugging.
Collaborated in an Agile team, meeting sprint deadlines.

Achievements & Contributions
Successfully completed all internship stages with recognition for high-quality documentation.
Praised for creating clear, detailed, and well-structured test artifacts.
COURSES
Certificate Course "CSA and API Testing" link
ISTQB Certification | ISQI Group link
Manual QA | GeeksForLess link
QA Engineer | Lemon School link
Microsoft Certifications link1 link2

EDUCATION
BACHELOR DEGREE IN COMPUTER SCIENCE | Kyiv National Economic University named
after Vadim Hetman, 2016 – 2020

LANGUAGE
English - (B2) | Ukraine - Native