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Олена

Оператор кол-центру

Considering positions: Оператор кол-центру, Агент компаній з захисту прав авіапасажирів, Менеджер служби підтримки
Age: 47 years
City of residence: Boryspil
Ready to work: Boryspil, Remote
Considering positions:
Оператор кол-центру, Агент компаній з захисту прав авіапасажирів, Менеджер служби підтримки
Age:
47 years
City of residence:
Boryspil
Ready to work:
Boryspil, Remote

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Education
Higher
Name of the university
Flight State Academy of Ukraine
Kropyvnytskyi city, Ukraine.
Specialist Engineer of the Air Traffic Service
Study years 1995 - 2000
Olena Onopriienko
Air traffic controller

Boryspil
Yevropeiska st., 6, app.28. 08301
Tsybli, Naberezhna st., 10, app.27
PHONE [open contact info](look above in the "contact info" section)
E-MAIL ADRESS
[open contact info](look above in the "contact info" section)

Previous work
Air traffic controller at Kirovohrad Tower
01/09/2000 - 13/12/2004
Air traffic controller at Boryspil Tower
14.12.2004-24.02.2022
EMPLOYER UKSATSE
Skill
• make countless decisions in real time every day, depending on many variables (equipment, configurations, weather, traffic volume, type of traffic, special actions, government actions, human factor)
• well organized, fast in numerical and mathematical calculations, have assertive and firm decision-making skills, can remain calm under pressure and have excellent short-term memory;
• have good visual memory, some degree of situational awareness, and excellent hearing and speaking skills in communicating with pilots using English phraseology;
• choosing from the available routes the shortest and safest for aircraft both in the airspace and on the ground, understanding the issues of safety and maintenance of aircraft on the ground;
• has the ability to use computer technology, analyze and use information from various sources;
• teamwork skills to achieve a common goal and high results;
• experience in operating radiotelephony systems in English;
•have the habit of working shifts, including weekends and holidays, and night shifts;
• ability and readiness to learn and develop;
• responsibility for decisions and actions, duty and timeliness.
Experience
• responsible for the safe, orderly and efficient flow of air traffic in the global air traffic control system;
• apply separation rules to keep aircraft at a safe distance from each other in their area of responsibility and to safely and efficiently move all aircraft within the designated sector of airspace as well as on the ground;
• control of the movement of the aircraft on the ground, performing take-off and landing;
• use of technical and computer means to obtain, analyze and process information, systematize and use to implement flight safety;
• communication with pilots and airport ground services in English.

I speak:
Ukrainian, Russian - I speak fluently;
English - level upper intermediate B2;
Polish - basic knowledge
Understanding the narrow specialization of my profession, I do not count on finding a job in education, but provide information to understand the level of my competences.
An air traffic controller by profession, I have a university degree with honors, I have successfully performed my duties until February 24, 2022, I have over 22 years of experience. Over the years, I have had no reproaches or reprimands. I have experience in the organization of air traffic flow at the airport, control of aircraft taking off and landing. I have experience in communicating with the crews and ground services of the airport in English, I can use various surveillance and computer systems. I have great skills for professional reorientation and training.
Punctually, obligatorily, without addictions, I have experience working on night shifts and holidays. I am ready for physical work with the possibility of career development.
Communicative, I have no problems building friendly relationships in the team. I am healthy. I will become an irreplaceable employee of your organization, an example of maximum effort for mutual success and prosperity.

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