Роман

Roman Smolenskiy

st. Suvorova 8. E-mail:
CONTACT
[open contact info](look above in the "contact info" section)
Kramatorsk, donetsk Website:
region, Ukraine [open contact info](look above in the "contact info" section) ,
[open contact info](look above in the "contact info" section)
Phone: [open contact info](look above in the "contact info" section)

WORK EXPERIENCE
Night Club Charli, Kramatorsk Oct 2013 — jul 2015
Bartener
Fast preparing alcoholic or non-alcoholic beverages for bar and patrons
Interacting with customers, taking orders and serving snacks and drinks
Assessing bar customers’ needs and preferences and making recommendations

Alchemist Bar, Kiev Jul 2015 — Nov 2015
Bartender
Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients
and having them removed
Keep bar area clean in accordance with the company’s guidelines as well as the requirements of the local health department
Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer
tally
Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum

Alchemist Bar, Kramatorsk Nov 2015 — Nov 2017
Bar manager, Bartender
Opened a bar for the post - bar manager.
Set objectives and targets for beverage unit/bar
determine staff needs and recruit staff
performance manage staff
assess development needs and train and coach staff
delegate duties and tasks to staff to meet objectives and maximize resources
set and monitor quality and service standards for staff
communicate company policy, standards and procedures to staff
direct and manage staff members to meet standards and objectives
ensure staff operate within company policies
organize and adjust staff rotas and schedules in accordance with available resources and labor regulations
oversee the preparation and presentation of beverages to meet set standards
resolve customer complaints promptly
monitor cleanliness and hygiene of bar area
promote and practice compliance with fire, health, safety and hygiene standards and regulations
oversee accurate cash-up procedures and ensure necessary paperwork is complete
ensure adherence to cash management procedures
ensure adherence to stock control procedures
monitor and order supplies
liaise with suppliers and sales representatives

Roman Smolenskiy 1
confirm that procurement of supplies is on the best possible terms
make certain all deliveries are checked in correctly and documentation is correct
check stock is correctly rotated and stored to reduce wastage
oversee the bar display to maximize functionality and attractiveness
set, monitor and control budget for the beverage unit/bar
plan and implement cost control measures
plan and implement systems to maximize sales and revenue
organize promotional activities
generate and present financial reports
implement improvements for products and service
maintain regular communication with staff and management through meetings and discussions
stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing

QUALIFICATIONS
Personal сoctail line (four excluive coctails)
English - Upper-Intermediate
Bartender Specialist courses in Yalta, Kiev (2015,2016)
Conflict Resolution, high sociability
High cocktail preparation technique
driving license (5 years, category B)
WEB-design, Programming C++

EDUCATION
Programming & WEB-Design 2011 — 2013
Donetsk National Technical University

INTERESTS
Psychics, myxology, cars, sport, communion, new places, learning english

Roman Smolenskiy 2