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Work experience

Business Operations Manager

from 11.2023 to 05.2025 (1 year 6 months)
SolidWay, Дистанційно (IT)

• Introduced a company-wide SCRUM framework across Dev, QA, and Sales teams, cutting the delivery cycle by 20 %.
• Automated financial reporting via Google Sheets, linking budgets, contracts, and payroll; reduced admin spend by 12 %.
• Created SOPs and BPMN maps for core processes, boosting transparency and real-time KPI tracking with Power BI dashboards.
• Structured the sales team’s workflow on external lead-generation platforms, oversaw the search for strategic sales partners and maintained ongoing negotiations on potential leads, securing a steady pipeline and driving ≥ 15 % MRR growth.
• Drafted and negotiated 25+ NDAs, Service Agreements, and PoC contracts (UA/EU/US), ensuring full legal and tax compliance.
• Project-managed a complete corporate website redesign—from requirements and UX prototypes to launch — lifting organic traffic by 40 %.
• Developed an onboarding program that reduced new-hire ramp-up time by 25 %.

Executive Assistant to CEO

from 05.2023 to 11.2023 (6 months)
PVL Solution, Дистанційно (IT)

• Managed the CEO’s daily and long-term calendar, coordinating board sessions, internal meetings, external events, and business travel with zero scheduling conflicts.
• Prepared and pre-reviewed contracts, presentations, and internal documents, ensuring correct formatting, data accuracy, and on-time submission for signature.
• Prioritized incoming correspondence, drafted responses, and documented key partner interactions.
• Planned logistics for domestic and international trips: booking flights and hotels, handling visas, and preparing expense reports within approved budgets.
• Organized meeting preparation: created agendas, briefing notes, minutes, and action items; monitored owners’ deadlines to ensure completion.
•Acted as a communication bridge between the CEO and three cross-functional teams, guaranteeing precise and timely information flow.
•Maintained strict confidentiality and professional etiquette when handling sensitive data and strategic company matters.

Education

Київський політехнічний інститут імені Ігоря Сікорського

Факультет менеджменту та маркетингу НТУУ «КПІ», Смеціальність "Економіка бізнес-підприємства", Київ
Higher, from 2020 to 2024 (4 years)

Knowledge and skills

• Неконфліктність
• Робота в команді
• Уміння аналізувати
• Ведення переговорів
• MS Excel
• Управління командою
• Планування бюджету
• Jira
• Agile
• Аналітичне мислення
• Комунікабельність
• Бізнес-планування

Language proficiencies

• Ukrainian — fluent
• English — average
• Polish — beginner