Віталій

Babak Vitalii
[[open contact info](look above in the "contact info" section)] | [[open contact info](look above in the "contact info" section)]

About me
I take it easy when problems arise. Learning quickly.
I am analytical, which I believe will help develop the set targets.

Employment
[Intern operator to Junior operator] — [Parimatch Customer Support]
[05.10.2020] — [10.02.2021] [Communication with clients in chat and phone calls]

[Operator to Senior operator] — [Parimatch Customer Support]
[11.04.2021] — [01.10.2021] [I solved the client's problems, and also helped other trainees on the first stage.]

[Senior operator to Mentor] — [Parimatch Customer Support]
[01.10.2021] — [31.10.2022] [I was in charge of solving customer problems. Conducted training for newcomers to the company. Conducted operator monitoring. Assisted the supervisor in solving other tasks.]

[VIP manager] — [Wildtornado Customer Support]
[15.01.2023] — [15.06.2024] [Conducted consultations with clients in online chat and by mail. We gave appropriate bonuses to active players, and trained newcomers in the early stages.]

[Integrator at Affiliate marketing] — [Affiliate product NDA]
[1.11.2024] — [24.04.2025] [I created an affiliate network offer, integrated both external and internal media buying. I uploaded landings, set up payouts and postbacks. I tested landings and scripts for correct performance. Duties also included buying domains via Cloudflare and setting them up. I have experience with Keitaro.]

Education
[National Aviation University] — [FKKPI, Cybersecurity and Software Engineering]
[2019] — [2020]

Skills
[Microsoft Word, PowerPoint, Microsoft Excel, HTML, some experience in CSS, high level of computer skills, other CRM skills of Parimatch and Wild Tornado companies, B1-B2 English level, SEO specialist course, Keitaro, TUNE, Jira, Cloudflare, some experience in targeting.]

[open contact info](look above in the "contact info" section)