Justin

Customer Service Representative, Dispatcher, Chat Operator (Technical Support)

Employment type:: full-time, part-time
Age:: 30 years
City of residence:: Other countries
Ready to work:: Remote

Contact information

The job seeker has entered a phone number , email and LinkedIn.

You can get this candidate's contact information from https://www.work.ua/resumes/9155688/

Work experience

Dispatcher/Appointment Setter

from 07.2023 to now (2 years 1 month)
Sheffa, Remote (Beauty, fitness, sports)

Handling inbound and outbound calls, chats, and emails.
Data entry and optimum use of CRM software
Manage, schedule appointments, and resolve scheduling conflicts.
Problem Solving and complaints resolution
Maintain effective communication and use Google Maps as a directory with field personnel.

Education

Lagos State University

Insurance, All Ukraine
Higher, from 2015 to 2020 (5 years)

Knowledge and skills

Effective communication
Conflict settlement
Empathic
Time management
Customer orientation
Teamwork
Fast typing
Attentiveness
Reliability
Technical support for users

Language proficiencies

English — advanced

Additional information

An enthusiastic, reliable, and resourceful individual with effective communication and interpersonal skills, and over five years of experience in customer service and digital marketing. Ability to cultivate key client relationships in diverse campaigns and industries, A fast learner who can work with minimum supervision, adaptability and keen to face new challenge while building a professional career.