Микола

Nick Stasenko
Assignment manager
More than ten years of experience in banking, sales, concierge and mystery shopping helping clients to
fullfil their needs with efficiency and professionalism.

[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Kamyanske, Ukraine

WORK EXPERIENCE SKILLS
Bank manager Responsibility Efficiency Initiative
PrivatBank
11/2012 - 02/2023, Quick learner Team player Communication skills
The biggest bank in Ukraine
Achievements/Tasks Resilient Adaptability Problem-solving
Worked as an operator in the bank call center processing
incoming calls, providing bank cards' services and working Interpersonal skills Attention to detail
with deposits from 2012 until 2015.
Promoted to work in the direction of Premium Business
Center of the NGO in 2015.
Sold tourism services all over the world, such as hotel and
restaurant booking, car, yacht and helicopter rental, ADDITIONAL PROJECTS
purchase of tickets for trains, buses, ferries and any events.
Politic parties projects
Obtain any information of a reference nature that clients
required and give support for visa issues and any other
Chief agitator of political parties
related services. 05/2010 - 12/2012,
Tasks/Achievements
Repeatedly participated and directly organized non-standard
issues of clients outside of the direct duties for which I Worked in the election campaigns of several political forces
received awards and recognitions. as a chief campaigner.

Directly work and communicate with prominent people of Processed documents and compiled reports, organized
Ukraine (and repeated awards in this regard directly from transportation of local party representatives to locations
them and the bank's direction). and direct contact with voters.

Assignment manager
4 Service company LANGUAGES
06/2023 - Present,
Working as an assignment manager providing mystery shopping service.
English Ukrainian
The work consists of several levels : Professional Working Proficiency Native or Bilingual Proficiency
Achievements/Tasks
Russian
I find and hire people who agree to work as mystery
Native or Bilingual Proficiency
shoppers.
I make all communications with them regarding their tasks.
I work in CRM and maintain a database.

EDUCATION
Mechanical Engineer
Dniprodzerzhynsk State Technical University
09/2008 - 07/2013,