Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9183770/

Work experience

Customer support representative

from 04.2023 to now (2 years 4 months)
Foundever, Remote (Marketing, advertising, and PR)

Provide friendly and efficient service to the worldwide Airbnb community.
• Be the first point or contact to handle and resolve customer issues.s
• Respond professionally to inbound phone calls and emails. including urgent situations
• Identity and escalate issues appropriately.
• Compose thoughtful and accurate messages or customize prepared responses to customer’s emails
• Research information and troubleshoot problems using available resources.s
• Arbitrate in situations between users.
• Monitor and control Numerous concurrent tasks in tandem
• Proactively and independently work to meet targets and goals.

Sales representative

from 01.2021 to 01.2022 (1 year)
Teleperformance Ukraine (Telecommunications and networking)

Education

Ivano-Frankivsk National Medical university

Medicine, Ivano-Frankivsk
Unfinished higher, from 2019 to 2025 (6 years)

Knowledge and skills

• MS Excel
• MS Word
• PC User
• MS PowerPoint
• Drawing
• Editing

Language proficiencies

• English — fluent
• Ukrainian — above average
• Portuguese — advanced