Владислав

VLADYSLAV
MUSHTAI
Key Implementations

Built and configured a complete Helpdesk
environment with ITIL-aligned processes from
scratch, including incident, problem, change, and
request management workflows.

Designed and implemented comprehensive
monitoring solutions for servers, network devices,
Telegram: @vladislavmushtai
and endpoints in accordance with detailed technical
[open contact info](look above in the "contact info" section) specifications, ensuring proactive alerting and
performance visibility.

Language Architect and deployed server infrastructure aligned
with business requirements and budget constraints,
English (A2-B1) delivering scalable, cost-effective compute and
storage environments.
Ukrainian (basic)
Russian(advanced) Analyze and automate key business and IT
processes, eliminating manual operations, reducing
Expertise errors, and accelerating execution through scripting,
workflow tools and integration.

Management Skills
Established end-to-end virtualization platforms
Operating Systems: Linux using Proxmox, storage , backup strategies, and
(Debian/Ubuntu/CentOS), resource optimization for production workloads.
Windows Server, macOS
Virtualization: Proxmox VE, Designed and built enterprise-grade network
KVM, VMware architectures from the ground up, incorporating
Containerization: Docker routing, switching, firewalls, VLAN segmentation,
Networking: Mikrotik and security hardening to meet organizational
(RouterOS), Ubiquiti UniFi, HP
needs.

Aruba, TP-Link, Edimax,
Team management, incident resolution,
Protocols: OSPF, DHCP, SNMP,
implementation of standards, and execution of
DNS, TCP/UDP, SSH,
team development strategy
Telnet,L2TP,PPTP,Wireguard
Automation & Scripting:
Ansible, Bash, PowerShell
Monitoring: Zabbix, Nagios
Backuping: rsync, Proxmox
Backup Server, scripts
DB: MSSQL, MySQL, Postgresql
Analize and critical thinking
VLADYSLAV
MUSHTAI
Telegram: @vladislavmushtai

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Experience
Education
™ Toliman Group
Head of system administration dep. (2019-2026)
Kharkiv National University System administrator (2019)
- Administered and maintained a fleet of over 120
of Radioelectronics
servers (Supermicro, Dell, HP) on Windows/Linux;
Diploma in Engineering, - Architected and managed virtualization
Computer Networks and environments based on Proxmox VE, Proxmox
Datacenter Manager(PDM);
Telecommunications
- Implemented and orchestrated containerized
2009 - 2014
applications using Docker;
- Designed and maintained comprehensive
Fast Lane infrastructure maps and network topology
schemas;
OT-OSA1: ITIL Bulding Service
- Managed Active Directory environments,
Desk System, Incident including Group Policy (GPO) design and
Managment maintenance;
2017 - Configured and optimized complex network
infrastructures using protocols and technologies:
OSPF, VLAN, VPLS, NAT, DHCP, DNS;
Source IT - Established secure remote access and site-to-site
PHP - developer connectivity via Wireguard, L2TP, PPTP, and VPN.
2018 - 2019 - Managed network security through Firewall
configuration and group policy;
- Ensuring the uninterrupted operation of network
HILLEL IT SCHOOL equipment; Mikrotik, Unifi, TP-Link,EDIMAX, HP
DevOps Aruba;
2025 - Administered and maintained diverse database
systems: MSSQL, MySQL, PostgreSQL, and
MongoDB;
Peter McClory - Optimising IT operations by automating routine
Docker Orchestration Training tasks and deployments using Ansible, PowerShell,
with Patrick McClory
and Bash scripting;
- Deployed and configured Zabbix monitoring
2026
system, creating custom templates for incident
resolution and prediction;
- Configuring and maintaining backups and
disaster recovery using Proxmox Backup Server
(PBS), OpenMediaVault (OMV), Bash and
PowerScript scripts;
- Integrated GLPI system for control of equipment;
- Managed the technical support team (Jira
Helpdesk), providing assistance to over 400 users
and ensuring compliance with SLA and ITIL
standards;
- Managed IT budgets, forecasting operational and
capital expenditures for the department;
- Developed professional development plans for
team members and standardized internal
documentation and business processes;
- Planning, assigning and monitoring tasks using
Bitrix24 and Trello;
 VLADYSLAV
MUSHTAI

Telegram: @vladislavmushtai

[open contact info](look above in the "contact info" section)
Experience

About Me CodeIT
IT-Specialist (2023-2026)
I have 11 years of experience - Installation, configuration, and maintenance of Hetzner
server infrastructure and AWS;
building and managing fault- - Working with KVM-based virtualization;
tolerant IT infrastructures for - Configuration and maintenance of network
companies with 100 to 1,000+ infrastructure: OSPF, L2TP, PPTP, Wireguard, SNMP,
Firewall, NAT, DHCP, DNS, VLAN, Bridge, VPLS, VPN, SSH,
users. I have managed teams Telnet;
of up to 10 people. - Support in english 100+ users based on Zammad;
I create IT development - Project process automation using the Youtrack workflow;
- Creating and maintaining Active Directory group policies;
planning strategies and have - Maintenance of peripheral devices;
demonstrated expertise in - Automation of repetitive tasks, tickets, routine tasks, and
management and cross- IT processes using PowerShell, and Bash;
- Working with Docker-based containerization;
functional collaboration with - Managing user rights policies using IPA and SSO;
business units. - Configuring equipment inventory using Xero and Zoho
In my free time, I enjoy People Assets;
- Configuring and maintaining backups using rsync;
spending time with my family. - Standardizing documentation and business processes;
Like play football and the - Creating and working with templates for data collection
accordion. and incident resolution using Zabbix and Nagios;
- Hosting and DNS management on CloudFlare;
- Purchasing equipment and consumables;
- Maintenance of video surveillance;

™ DIGMA BUISNESS GROUP
System administrator(2016-2019)
- Maintenance of Bitrix24 box version;
- Communication with customers;
- PHP -developer; smart telegram-bot
- Maintenance Service Desk (ManageEngine Service Desk
Plus);
- Support 1000+ users in Helpdesk with SLA;
- Maintenance of computer and peripheral equipment;
- Installing and configuring software (Windows\Linux );
- Ensuring the uninterrupted operation of network
equipment (Unifi, TP-Link);
- Troubleshooting and maintenance servers and services;
AD, DNS, DHCP, Terminal Server, Exchange
- Maintenance virtual machines; VMware
- Monitoring of services and servers; Zabbix,
- Telegram-bot;
- Hosting;
VLADYSLAV
MUSHTAI

Telegram: @vladislavmushtai

[open contact info](look above in the "contact info" section)
Experience

MAYAK JSC
Acting Head of IT (2016)
Software engineer (2014-2015)
- 1С 7.7 junior development;
- Installation of video surveillance;
- Maintenance of computer and peripheral equipment;
- Installing and configuring software;
- Ensuring the uninterrupted operation of network
equipment;
- Troubleshooting and maintenance servers and services;
- Zentyal mail server maintenance;
- SEO, Google Analytics