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Resume from May 29, 2023File
Олександр
Customer support representative
- Age:
- 24 years
- City of residence:
- Ivano-Frankivsk
- Ready to work:
- Ivano-Frankivsk, Remote
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OLEKSANDR
MARHASINSKI
[open contact info ](look above in the "contact info" section)
ABOUT ME
[open contact info ](look above in the "contact info" section)
I've mostly worked in support, and have over a year of experience.
Ukraine, Ivano-Frankivsk During this time, I have worked with a wide variety of clients and tasks.
I know how to prioritize tasks and am a multitasker. I also like to share
t.me/bbkxdf my experience with the team and help team members, so I can
confidently call myself a team player.
SKILLS EXPERIENCE
Worked in such services:
- Salesforce CUSTOMER SUPPORT REPRESENTATIVE
- Zendesk Clario
Oct 2020 - May 2021
- Solidgate
- LogMeIn and TeamViewer Helped customers with any tech-related questions and problems
Languages: with any kind of devices, applications, software, pc performance
optimization, etc.
- English - B1
Did communicate with customers by email, calls, and chats.
- Polish - A2
Have experience with fluent English speakers, as most of our
- Ukrainian - fluent
customers were from the UK, USA, Australia, Canada
Basic knowlage of HTML, CSS, JS
CUSTOMER SUPPORT REPRESENTATIVE
EDUCATION Howly
Sep 2022 - Jan 2023
COLLAGE Was assisting our customers in a chat with any kind of technical
of S. Granat (Software Engineering) problems with devices, accounts, services, etc.
2014 - 2018 I gained experience working in several chats simultaneously and
handling high user traffic without losing the quality of service.
UNIVERSITY
of King Danylo (Software Engineering)
2018 - 2020
MARHASINSKI
[
ABOUT ME
[
I've mostly worked in support, and have over a year of experience.
Ukraine, Ivano-Frankivsk During this time, I have worked with a wide variety of clients and tasks.
I know how to prioritize tasks and am a multitasker. I also like to share
t.me/bbkxdf my experience with the team and help team members, so I can
confidently call myself a team player.
SKILLS EXPERIENCE
Worked in such services:
- Salesforce CUSTOMER SUPPORT REPRESENTATIVE
- Zendesk Clario
Oct 2020 - May 2021
- Solidgate
- LogMeIn and TeamViewer Helped customers with any tech-related questions and problems
Languages: with any kind of devices, applications, software, pc performance
optimization, etc.
- English - B1
Did communicate with customers by email, calls, and chats.
- Polish - A2
Have experience with fluent English speakers, as most of our
- Ukrainian - fluent
customers were from the UK, USA, Australia, Canada
Basic knowlage of HTML, CSS, JS
CUSTOMER SUPPORT REPRESENTATIVE
EDUCATION Howly
Sep 2022 - Jan 2023
COLLAGE Was assisting our customers in a chat with any kind of technical
of S. Granat (Software Engineering) problems with devices, accounts, services, etc.
2014 - 2018 I gained experience working in several chats simultaneously and
handling high user traffic without losing the quality of service.
UNIVERSITY
of King Danylo (Software Engineering)
2018 - 2020