Anna

ABOUT ME
I can, set up the company's sales analytics, develop tools for sales units (market analysis, market needs,
competitive environment analysis), participate in negotiations to discuss the terms of contracts, negotiate
independently, find common ground with difficult counterparties, lead a team of democratically-manipulative
leadership style.
I want, come with pleasure to work, where I can be useful and in demand.

EDUCATION
National Aviation University
1996 — 2001
Specialized in Management of Enterprises External Economic Activities
2001 Master in management
Zelenkova Anna
WORK EXPERIENCE
Personal Information
12 may 1979, married Ukrainian-Mediterranean Airlines
12.10.2004 — 01.02.2007
02232 Kyiv Economist, Department of Forecasting and Economic Analysis
Tsvetaevoi Maryny str. 3, fl.208 Preparing monthly reports for controlling organizations, compiling financial reports on the operation of the
enterprise, analyzing the quantitative indicators of the operation of the enterprise, accounting and analyzing
[open contact info](look above in the "contact info" section) income and expenses for flights performed, calculating expenses and income for planned flights.

[open contact info](look above in the "contact info" section) 01.02.2007 — 25.08.2010
Head of Department of Forecasting and Economic Analysis
Skills Planning and control of the company's budget.
Strategic planning control and accounting of income and expenses of the enterprise. work with external representations.
Analytics
Setting Goals Ukrainian Helicopters
B2B, B2C sales 06.09.2010 — 01.09.2011
Teamworks Economist, Department of Forecasting and Economic Analysis
Development of a tool and principles for accounting for company expenses.
Languages
Ukrainian native Ukraine International Airlines
English intermediate 04.06.2013— 01.12.2014
German A1 Sales support analyst, Sales department Ukraine
Market analysis, preparation of reports, development of contracts
Hobbys
Reading books 01.12.2014— 01.06.2016
Sport Sales manager, Sales department Ukraine
Knitting Market analysis, preparation of reports, development of contracts, working with sales agents

01.06.2016-03.07.2019
Head of Sales department Ukraine
Determination of the overall sales strategy,selection of priority sales channels, formation of business processes
of sales, determination of the strategy for the selection and development of personnel, identification of key
points for daily monitoring of the unit's performance,formation of a motivation system;

03.07.2019- Until now
Head of support and analytical department
Conducting analytical work: preparation of reports on the sale of air transportation, necessary statistical data,
setting goals for the volume of revenues and sales of divisions of the commercial complex, development and
support of a system for monitoring key indicators of revenue management through a system of dashboards and
reporting for divisions of the commercial complex, providing management with commercial a set of analytical
conclusions based on a systematic assessment of key indicators, preparation and timely submission of the
necessary data for the analysis of the current situation and market potential, ensuring the automation of
obtaining the necessary analytics by internal customers.

ACHIEVEMENTS
- Development, implementation and automation of the sales management analytics.
- Development of a strategy for incentivizing sales agents.
- Сreation of incentive contracts.
- Development of an operational analysis of the effectiveness of sales contracts.
- Development of risk control tools
- Establishing an analytics department
- Creation and automation of tools for sales market analysis.