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Work experience

Sales manager B2B

from 10.2025 to now (7 months)
OKSANA MUKHA, Львів (Легка промисловість)

Oksana Mukha LLC, Lviv (Fashion Manufacturing)

Full-cycle B2B Sales Manager (Hunter & Farmer)
English proficiency: B2–C1

• Active search and acquisition of new international partners in the English-speaking market
• Development of existing clients and scaling order volumes
• High-ticket sales in the luxury fashion segment (average deal size — $7,000)
• Negotiations with boutique owners and professional buyers
• Full sales cycle management: from first contact to repeat orders
• Preparation of tailored commercial proposals
• Working with cold, warm, and hot client databases
• Managing a lot of tasks and multiple active clients simultaneously
• Maintaining deals in CRM systems and sales analytics tracking
• Monitoring payments and accounts
• Conducting negotiations and preparing commercial offers
• Working with internal systems based on APM, 1C, and ERP
• Client communication via email, phone, messengers, and social media
• Coordination with production teams and supervision of international deliveries
• Building and maintaining long-term B2B partnerships

Brand representation at the international exhibition Si Sposaitalia Collezioni, Milan (2026)
• Negotiations with international partners during the exhibition
• Acquisition of new B2B contacts and development of long-term partnerships

Sales manager

from 07.2025 to 09.2025 (3 months)
Kingstar Alians, Львів (Консалтинг, бухгалтерія, аудит)

Working with 1C ERP system
• Client consultation and needs assessment
• Sales deal management
• Objection handling and negotiation
• Product presentation and demonstration

Флорист

from 02.2025 to 07.2025 (6 months)
Flordelissa, Львів (Роздрібна торгівля)

Reason for leaving: The salon was shut down.

Salon Management Responsibilities:

• Administration and daily operational management of the salon
• Receiving and inventory accounting of goods
• Organization of the retail and display area
• Conducting inventory checks
• Merchandising and product display optimization
• Cash register operations: opening/closing shifts, financial reporting
• Staff training and monitoring service quality standards
• Active client communication, consultations, order processing and timely fulfillment
• Assortment analysis: product selection, demand evaluation, participation in purchasing decisions
• Customer service and order intake
• Task delegation and coordination of staff responsibilities

Флорист

from 08.2024 to 02.2025 (7 months)
FLO квітковий дім, Львів (Роздрібна торгівля)

Sales of luxury exotic flowers and premium décor products, working with clients with high service expectations.

• Cash register operations and financial reporting
• Working with Flora24 system
• Client consultation and product selection based on customer preferences
• Receiving and fulfilling orders through various communication channels
• Merchandising and product display management
• Conducting workshops and individual training sessions for clients
• Maintaining cleanliness and organization of the retail area

Флорист

from 04.2024 to 07.2024 (4 months)
Shatravko flowers, Львів (Роздрібна торгівля)

Retail sales: customer service, product presentation, and order processing.

• Cash register operations and financial reporting
• Working with Poster POS system
• Client consultation and product selection based on customer preferences
• Receiving and fulfilling orders through various communication channels
• Maintaining cleanliness and organization of the retail area

Флорист

from 04.2023 to 09.2023 (6 months)
Corazon Flowers Decor Boutique, Київ (Роздрібна торгівля)

Direct client interaction and sales of complementary products (decor, fragrances, clothing from luxury brands).

• Cash register operations and financial reporting
• Working with 1C system
• Client consultation and product selection based on customer preferences
• Receiving and fulfilling orders through various communication channels
• Merchandising and product display management
• Maintaining cleanliness and organization of the retail area

Флорист

from 11.2022 to 05.2023 (7 months)
Lavender home, Київ (Роздрібна торгівля)

Customer service, receiving goods for sale, order management, and ensuring a comfortable shopping experience for customers.

Education

Харківська державна академія дизайну та мистецтв

Станковий живопис, Харків
Unfinished higher, from 2021 to 2023 (2 years)

Additional education and certificates

No additional education or certificates.

Knowledge and skills

• Робота з клієнтами
• Самостійність
• Комунікабельність
• Чесність
• Творчий підхід
• Висока працездатність
• Саморозвиток
• Здатність до навчання
• Управління командою
• Стресостійкість
• Адаптивність
• Активний продаж
• Неконфліктність
• Робота із запереченнями
• Уважність
• Користувач 1С
• Дисциплінованість
• Лідерство
• Наполегливість
• Ведення CRM
• Прямий продаж
• Уміння працювати в режимі багатозадачності

Language proficiencies

• English — advanced
• Ukrainian — fluent

Additional information

Full-Cycle B2B Sales Manager (Hunter / Farmer)

Luxury Bridal Fashion | High-Ticket Sales | International Partnerships

📩 Contact Information
Telegram: @alyoonich
Phone: [open contact info](look above in the "contact info" section) (Viber / Telegram / WhatsApp)
Preferred method of contact — messengers

B2B Sales Manager with experience in international sales within the luxury fashion segment. Specializing in high-ticket deals and the development of long-term partnerships with international clients. Experienced in managing the full sales cycle — from client acquisition to repeat orders and long-term relationship development.
Skilled in negotiating with boutique owners and buyers, managing multiple active deals simultaneously, maintaining client databases in CRM systems, and coordinating international orders.

• High-ticket B2B sales in the luxury fashion segment (average deal size ≈ $7,000)
• Active development of international partnerships in the English-speaking market
• Full cycle management from first contact to repeat orders
• Brand representation at the international exhibition Si Sposaitalia Collezioni (Milan, 2026)

Exhibition responsibilities included:
• Presenting the brand to international partners
• Conducting negotiations with B2B clients
•Managed international B2B clients from Europe, USA, South America, Africa.
• Establishing new business contacts and partnerships
• Sales channels: email, phone, messengers, and social media
• Deal management from first contact to repeat orders
• Active acquisition of new international partners
• Development of existing clients and scaling order volumes
• Building long-term B2B partnerships
• Preparation of tailored commercial offers

Client & Sales Management
• Working with cold, warm, and hot leads
• Managing multiple active deals simultaneously
• Maintaining client databases and deals in CRM systems
• Monitoring deal stages and sales analytics
• Controlling payments and account`s debt
• Coordination between clients, production, and logistics teams
• Monitoring the fulfillment of international orders
• Organization and supervision of international deliveries

Tools & Systems
CRM systems
APM
ERP
1C

I ensure a structured approach to sales and client relationship development. I quickly adapt to new markets and products and am focused on achieving results and building long-term international partnerships.