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Work experience

Контент-менеджер

from 04.2024 to 04.2025 (1 year)
Cleverr, Дистанційно (IT)

As a QA Analyst and Content Manager, I was responsible for the comprehensive review and quality control of diverse written materials, ranging from film reviews and academic essays to scientific research papers and dissertations. My work ensured that all content met high standards of logic, coherence, and structure.

Key Responsibilities:
- Conducted detailed quality assessments of various written submissions, verifying consistency, clarity and logical flow.
- Reviewed grammar, spelling, punctuation, and overall linguistic quality, ensuring language accuracy and appropriateness for target audiences.
- Evaluated the structure of academic and creative content, offering recommendations for improved organization and argument development.
- Collaborated with writers and project managers to provide constructive feedback and ensure timely delivery of high-quality work.
- Monitored and maintained content standards across multiple disciplines and writing styles.

Skills:
- Strong editorial and analytical skills
- Deep understanding of academic formatting (APA, MLA, Chicago)
- Familiarity with content management and QA tools
- Ability to work with complex information and tight deadlines
-Effective communication with cross-functional teams

Customer support representative

from 04.2023 to 03.2024 (11 months)
DIYA, Дистанційно (IT)

Interacted with users via live chat, tickets, and calls, addressing inquiries and concerns promptly. Investigated user cases using CRM and action logs. Provided information about company products and services. Handled and resolved customer complaints, ensuring customer satisfaction.

English translator

from 10.2021 to 04.2023 (1 year 6 months)
Wordlords, Дистанційно (IT)

Movie and TV series subtitles localization (EN-UA) for Netflix. Ensured accurate and culturally appropriate translations, maintaining high quality and consistency.

Marketing Copywriter

from 02.2021 to 09.2021 (7 months)
Icoola, Дистанційно (Роздрібна торгівля)

Providing content for the website, moderating the content part of the ICOOLA website. Writing and translating articles into English

Education

Львівський національний університет імені Івана Франка

Факультет іноземних мов, англійська та німецька філологія, Львів
Unfinished higher, from 2019 to 2023 (4 years)

Knowledge and skills

• Переклад з англійської
• MS Word
• MS Excel
• Користувач ПК
• MS Office
• Google
• Email
• Висока працездатність
• MS PowerPoint
• Письмовий переклад
• Художній переклад
• Ведення CRM
• Технічний переклад
• Уважність

Language proficiencies

• English — advanced
• Ukrainian — fluent