Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/9572984/?puid=21560

Work experience

Customer success specialist

from 09.2025 to 11.2025 (3 months)
Оладоктор, Дистанційно (IT)

-Onboarding new doctors
-intercom set up
-AI bot set up
-creating help center articles
-fixing AI responses
-gathering analytics about support cases

Project-менеджер

from 08.2024 to 02.2025 (7 months)
CRMOZ, Дистанційно (IT)

CRM, daily meetings, discovery phase, blueprints, QA, BPMN

Project-менеджер

from 01.2024 to 07.2024 (7 months)
Sphera, Дистанційно (IT)

Asana, daily meetings

Junior Project Manager

from 05.2023 to 09.2023 (5 months)
Baza Trainee Ukraine, Вся Україна (IT)

Completed the 3-month IT Project Manager course of the Projector online school,
gained practical experience at Baza Trainee Ukraine

Trainee Project Manager

from 04.2023 to 05.2023 (2 months)
Zelios, Тернопіль (IT)

Комунікація з клієнтами щодо проєктів, формування і апдейт завдань для команди

Customer support representative

from 06.2021 to 04.2022 (11 months)
Betbull, Київ (IT)

Knowledge and skills

• CRM
• Click-up
• Communicability
• Hardworking
• KYC
• Troubleshooting

Language proficiencies

English — advanced