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Work experience

ACCOUNT MANAGER/PERSONAL BANKING MANAGER

from 01.2019 to 04.2021 (2 years 3 months)
JSC COMMERCIAL BANK «PRIVATBANK», Київ (Фінанси, банки, страхування)

• Managed customer bank accounts, including opening and closing
accounts and monitored financial transactions.
• Fulfilled clients' requests such as the verification of bank account
details and printed statements of accounts.
• Provided client service support online and remote banking options

Education

Херсонський Державний Університет

Факультет біології, географії та екології, Екологія
Higher, from 2012 to 2018 (6 years)

Knowledge and skills

• Figma
• UI-дизайн
• ● Customer service
• MS Excel
• Salesforce CRM Analytics
• Bitrix24 settings
• Уміння аналізувати
• Клієнт-Банк
• Canva
• AI
• Dropbox
• CorelDRAW

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Russian — fluent