Blessing

Blessing Ukpabio
Pecs, Hungary| +362046842815| [open contact info](look above in the "contact info" section)
EDUCATION
Bachelor of Arts 2022 - PRESENT
International Relations
University of Pecs

Skills: Strong Proficiency in Ms. Office, including MS Word, MS Excel, and MS PowerPoint. Excellent office administration, problem solving, research, writing, organization, and time management skills. Experience with MS SQL, CRM, and Cloud computing terminologies.

WORK EXPERIENCE

Administrative Assistant July 2021– August 2022
B.E.U Apparel
• Advised business leadership on the market's perceptions of rival products. Reports on business development, action plans, and marketing strategies to enhance market share were written, amended, and produced.
• Organized online mail and papers to verify accuracy, organized meetings, and set up communication requirements.
• Worked with my team and the district manager to make sure that each report was appropriately given to every team member.
• Collected primary and secondary levels of marketing research and analysis in order to give the company a perceptive, current report of business results and market analysis.
• Worked together with my team and the district manager to make sure the organization ran smoothly.
• Supported numerous leadership groups, including the managerial team, the operations team, executive assistants, directors, and many others.

Senior Sales Associate/Key Holder May 2020 – June 2021
T&M Co-operations
​  Implement merchandise tactics while also creating a welcoming, clean, and consistent store environment that encourages customers to shop.
​  Directed and motivated the store personnel to give exceptional, energetic service to all customers, increase sales and profit, reduce losses, and ensure the store is visually distinctive and up to standard.
​  Addressed and resolved all customer concerns, maintaining brand loyalty and increasing overall customer satisfaction rates by 90% by going above and beyond to create follow up tickets to ensure customers’ needs were met.
​  Ensured that all team members were utilizing successful strategies to meet their personal and sales targets according to the KPI set.

Customer Service representative September 2020 – August 2022
North Top LTD
 Achieved high amounts of constant product sales through extensive product knowledge.
 Attended to calls from inquiring customers regarding questions or concerns around their appointments.
 Coordinate service appointment, including but not limited to reserving and confirming client appointments, preparing customers invoice receipts, and structuring administrative tasks.
 Ensured all closing procedures are carried out accurately to ensure that the team is well prepared for the following day.