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Яна
Диспетчер
Considering positions:
Диспетчер, SMM-менеджер
Age:
23 years
City:
Kyiv
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You can get this candidate's contact information from https://www.work.ua/resumes/9673049/
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Yana KrotyuK
15.05.2002
Kyiv
@yana_15kr
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
PERSONAL SUMMARY
A confident, highly resourceful and reliable individual with an in depth understanding of the working processes. Possessing the required communication skills, provide clients support and problem solving. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. Having an approachable, cheerful and friendly personality and a proven ability to ensure that a customer’s experience is always relaxing and enjoyable. Always focused on achieving team goals using all available resources.
WORK EXPERIENCE
CUSTOMER SUPPORT, GLOBAL BILGI
UKRAINE — April 2023– till now
• I work as a support agent. Daily help our users using all available tools.
Shop assistant, Silpo
Ukraine – July 2021- April 2023
• Work at the checkout
EDUCATION
National University of Life and Environmental Sciences of Ukraine 2020-2024, financier
SKILLS
Confident and articulate when communicating with client’s. Strong customer-facing skills. Ability to present and persuade in an articulate fashion. Always glad to share knowledge and open to everything new.
15.05.2002
Kyiv
@yana_15kr
[
[
PERSONAL SUMMARY
A confident, highly resourceful and reliable individual with an in depth understanding of the working processes. Possessing the required communication skills, provide clients support and problem solving. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries. Having an approachable, cheerful and friendly personality and a proven ability to ensure that a customer’s experience is always relaxing and enjoyable. Always focused on achieving team goals using all available resources.
WORK EXPERIENCE
CUSTOMER SUPPORT, GLOBAL BILGI
UKRAINE — April 2023– till now
• I work as a support agent. Daily help our users using all available tools.
Shop assistant, Silpo
Ukraine – July 2021- April 2023
• Work at the checkout
EDUCATION
National University of Life and Environmental Sciences of Ukraine 2020-2024, financier
SKILLS
Confident and articulate when communicating with client’s. Strong customer-facing skills. Ability to present and persuade in an articulate fashion. Always glad to share knowledge and open to everything new.
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The candidate's resume is posted at https://www.work.ua/resumes/9673049/