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Technical support specialist
- Considering positions:
- Technical support specialist, QA engineer
- Age:
- 39 years
- City of residence:
- Kharkiv
- Ready to work:
- Remote
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📍 Greece | 🇺🇦 Citizenship: Ukraine
📧 [
🎂 12 November 1985
QA Engineer
A specialist with 5 years of experience in supporting and testing corporate IT solutions. Expert in
functional testing, bug-reporting, interaction with development and analytics. I confidently work
with databases (SQL), CI/CD tools and documentation. I am looking for a position as a QA
Engineer or Support Specialist to apply my technical skills in creating a high-quality software
product.
Key skills:
- Functional testing, writing test cases, and checklists
- Bug tracking: MantisBT
- SQL — working with the Oracle database (writing scripts)
- Tools: SoapUI, SmartSVN, Oracle BI Publisher
- Working with documentation, writing documentation
- OS: Windows, Linux (Bash)
- English — B1 (reading documentation, correspondence)
Work experience
АО «Специализированные корпоративные решения» (Specialized Corporate Solutions)
Saint Petersburg, it-spectrum.ru, Banking sector
📅 May 2017-April 2022
QA Engineer / Support Specialist (4 years and 10 months)
- Performing functional testing of banking systems
- Writing test cases and test scenarios
- Maintaining bug reports in the MantisBT system
- Checking fixes, regression testing
- Working with SOAP services (SoapUI)
- Test environment support (Oracle WebLogic Server, Jenkins)
- Interaction with developers and analysts
- Incident analysis and user assistance
- Working with SQL queries and reports (Oracle, BI Publisher)
- Maintenance of technical documentation, training of new employees
Analyst (2 months)
- Requirements analysis and system development of new features
- Preparation of technical documentation and release checklists
- Testing new modules and interacting with the development team
Education
Kharkiv National University of Radio Electronics
Faculty of Computer Engineering and Control, Computer Engineering
📍 Kharkiv, 2014
Additional training
2022 — Unix Foundation, Deutsche Telekom
2019 — English, Orange Language Centre
2018 — Junior Java Developer, ITMO University
Technical skills
Languages and technologies:
SQL, Java (basic), Git, Docker, Linux, Bash, SVN, SOAP
Tools and platforms:
IntelliJ IDEA, MantisBT, Oracle WebLogic, SoapUI, Oxygen XML, SmartSVN
About me
Responsible and attentive to details, able to work effectively both in a team, так and independently.
I quickly learn new technologies. I love testing for the opportunity to improve the product and
prevent errors.
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