Contact information

The job seeker has entered a phone number , email and Facebook.

You can get this candidate's contact information from https://www.work.ua/resumes/9808294/

Work experience

HR manager

from 05.2024 to now (1 year 3 months)
CONNEX TRANSPORT LLC, Дистанційно (Транспорт, логістика)

Hiring and recruiting professional drivers
Attending to the needs of clients
Providing answers and solving problems of both drivers and clients
Responding to emails and calls
Providing adequate report of work done per day

Technical support specialist

from 06.2022 to 01.2024 (1 year 7 months)
DOTM Technologies, Дистанційно (IT)

Customer service agent

from 03.2018 to 09.2021 (3 years 6 months)
Candor Global Services Ukraine Kyiv, Ukraine (Маркетинг, реклама, PR)

Customer support representative

from 10.2016 to 02.2018 (1 year 4 months)
WOW, Київ (ЗМІ, медіа)

Employee of the month for six months

Education

Kyiv University

Marketing, Київ
Higher, from 2011 to 2015 (4 years)

Marketing of customer needs

Additional education and certificates

Computer training

2015, 1 year

Knowledge and skills

• Пунктуальність
• Прийом вхідних дзвінків
• Ведення CRM
• Ms
• Windows
• Mozilla
• Google chrome
• Communication
• Work
• Word
• Fast
• Fast typing
• Programming
• Graphics
• Design
• CRM
• Web
• Amigo
• Internet
• BASIC
• Уважність
• Уміння працювати в режимі багатозадачності
• Перша лінія підтримки
• Друга лінія підтримки
• Zoho CRM
• Conflict settlement
• Email client
• Receiving incoming calls
• Making outgoing calls
• Комунікабельність
• Здатність до навчання
• Гарна дикція
• Саморозвиток
• Обробка гарячих заявок
• Goal oriented

Language proficiencies

English — advanced

Additional information

I love reading and I’m also a good typist and article writer and I’m also a good communicator