Contact information

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Work experience

Social Policy Expert / Language Expert

from 06.2023 to 02.2026 (2 years 9 months)
Son's Language and International Communications Center, Remote (Education and science)

• Research and analyze social policies, offering expert recommendations.
• Design and deliver C2 level English and Korean language training programs.
• Develop curriculum materials and assessments for language learning.
• Deliver engaging language lessons and assess student progress.

Sales Manager

from 02.2021 to 05.2023 (2 years 4 months)
Zarkon Development LTD, Remote (Real estate)

• Lead and support the sales team to ensure performance excellence.
• Negotiate contracts and pricing agreements to close deals and maximize profitability.
• Collaborate cross-functionally to develop effective sales strategies and campaigns.
• Drive sales initiatives for a real estate company, achieving targets and expanding market reach.

Customer Support Manager / Dispatcher

from 01.2018 to 01.2021 (3 years)
"Dream Service Team" LLC (Appliance and Repair & HVAC), Remote (Public and business services)

• Receive incoming calls and messages from both new and current customers.
• Record and input data into the database.
• Schedule appointments for clients on CRM.
• Manage technicians' schedules, including setting reminders for appliance parts installations.

Education

Kyungpook National University

English Language and Literature department, English language, South Korea
Higher, from 2017 to 2021 (4 years)

Bukhara State Lyceum

International Languages, Bukhrara
Specialized secondary, from 2013 to 2016 (3 years)

Bukhara State High School

Bukhara
Secondary, from 2004 to 2013 (9 years)

Additional education and certificates

Mentor's Hub, Global Logistics

1 year

TOPIK - 6

2 years

IELTS - 7.0

2 years

Knowledge and skills

• Management of CRM
• Organization of international transportation
• Communicability
• Organization of internal transport
• Google Docs
• Written translation
• Call Center
• Planning
• Project management
• Translation
• Korean
• English
• Microsoft 365
• Time management
• Critical thinking

Language proficiencies

• English — fluent
• Korean — fluent
• Tajik — advanced
• Uzbek — fluent

References

Jahongir Sadullaev

Jahongir Sadullaev

Supervisor of Dispatch Department, HTC Logistics

Additional information

I'm Sherzod, a driven professional with over 10 years of experience in social, academic, logistics, sales, management, and customer support.

"Zarkon Development LTD" gave me the full insight into the sphere of sales. I was majorly doing sales and developing my negotiation and communication skills.

In my early logistics career, I managed daily work schedules for truck shifts, efficiently matched freight loads with drivers, and negotiated prices with freight brokers.

In the realm of customer support for an appliance and repair company, I honed my skills in booking appointments for customers and customer service.

Apart from that, my knowledge of Korean and English languages always assisted me to dive into the process from a different perspective which I was able to use at Son's Language Academy as the expert in social issues. I also taught essentials of English and Korean languages in South Korea to students.

I believe that my diverse background in education, logistics, sales, and management positions me as a valuable, adaptable candidate ready to contribute to the development of the company.

Available on Telegram / WhatsApp:
https://t.me/Paksejun
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