Ukraine's #1 job service
Дмитро
Customer support representative
- Age:
- 24 years
- City of residence:
- Ternopil
- Ready to work:
- Remote, Ternopil
Contact information
The job seeker has entered a phone number .
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
You can get this candidate's contact information from https://www.work.ua/resumes/9975863/
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
DMYTRO MOROZ
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
Zaporizhzhia, Ukraine Third party logistics
EDUCATION OBJECTIVE
Bachelor of Computer Dynamic and client-focused Logistics Broker with over a year of hands-
Science, on experience coordinating nationwide vehicle shipments. Adept at
Kharkiv National University of streamlining communication, negotiating contracts, and managing end-
Radio Electronics to-end logistics processes. A persuasive communicator and strategic
2019 - 2023 problem-solver, consistently delivering high client satisfaction and
Magister of Computer operational efficiency. Seeking to contribute my logistical expertise and
Science, negotiation acumen to a forward-thinking organization.
Kharkiv National University of
Radio Electronics WORK EXPERIENCE
2023 - 2025
Mar 2024 - Jan 2025
SKILLS A1 Logistics | Zaporizhzhia
Logistics Coordination 3PL Broker
Client & Carrier Relations Facilitated coast-to-coast vehicle shipments by proactively
Communication & Sales managing communications between clients and transportation
Problem Solving providers.
CRM systems Initiated and maintained client relationships through strategic
Java Core outreach, conducting high-volume cold calling and personalized
Spring consultations.
PL/SQL
Successfully negotiated contracts, meticulously outlining service
Maven
terms, pricing, and delivery schedules, contributing to a 60%
HTML/CSS
Git
improvement in contract closure rate.
AspectJ Operated as the primary point of contact between clients and
drivers, ensuring transparent communication, conflict resolution,
and real-time status updates.
LANGUAGES
Played a pivotal role in enhancing the company’s shipment
Ukrainian (Native) success rate from 45% to 72% by implementing a structured
communication protocol and improving carrier vetting processes.
English (B2)
Jul 2023 - Feb 2024
Avenga l Kyiv
Java Software Engineer
May 2022 - Dec 2022
Epam Systems l Kharkiv
Adobe Experience Manager (AEM) Developer
[
[
Zaporizhzhia, Ukraine Third party logistics
EDUCATION OBJECTIVE
Bachelor of Computer Dynamic and client-focused Logistics Broker with over a year of hands-
Science, on experience coordinating nationwide vehicle shipments. Adept at
Kharkiv National University of streamlining communication, negotiating contracts, and managing end-
Radio Electronics to-end logistics processes. A persuasive communicator and strategic
2019 - 2023 problem-solver, consistently delivering high client satisfaction and
Magister of Computer operational efficiency. Seeking to contribute my logistical expertise and
Science, negotiation acumen to a forward-thinking organization.
Kharkiv National University of
Radio Electronics WORK EXPERIENCE
2023 - 2025
Mar 2024 - Jan 2025
SKILLS A1 Logistics | Zaporizhzhia
Logistics Coordination 3PL Broker
Client & Carrier Relations Facilitated coast-to-coast vehicle shipments by proactively
Communication & Sales managing communications between clients and transportation
Problem Solving providers.
CRM systems Initiated and maintained client relationships through strategic
Java Core outreach, conducting high-volume cold calling and personalized
Spring consultations.
PL/SQL
Successfully negotiated contracts, meticulously outlining service
Maven
terms, pricing, and delivery schedules, contributing to a 60%
HTML/CSS
Git
improvement in contract closure rate.
AspectJ Operated as the primary point of contact between clients and
drivers, ensuring transparent communication, conflict resolution,
and real-time status updates.
LANGUAGES
Played a pivotal role in enhancing the company’s shipment
Ukrainian (Native) success rate from 45% to 72% by implementing a structured
communication protocol and improving carrier vetting processes.
English (B2)
Jul 2023 - Feb 2024
Avenga l Kyiv
Java Software Engineer
May 2022 - Dec 2022
Epam Systems l Kharkiv
Adobe Experience Manager (AEM) Developer
Similar candidates
-
Customer support representative
Kyiv, Remote -
Customer support representative
Remote -
Customer support representative
Mukachevo, Remote -
Service desk specialist
25000 UAH, Remote -
Customer support representative
Remote -
Customer support representative
25000 UAH, Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/9975863/