IDeals Solutions
Вакансия от 18.05.2017

Customer Service Representative (French)

22000 грн

IDeals Solutions   
Вид занятости:
полная занятость, готовы взять студента
Опыт работы от 1 года, высшее образование

Описание вакансии

International software technological Company — iDeals Solutions ( opens a new position for Customer Service Representative in its Kiev office.

iDeals Solutions is a global Company with a team of highly qualified and reliable experts with offices and partners in four international regions including North America, Western Europe, Eastern Europe, and the Asia Pacific region. The Company is intended to be a global leading SaaS provider of secure document management solutions.

If you’d like to grow and run exciting new projects using latest and hottest technologies, we can give you such opportunity. We are looking for proactive and talented people who ready to meet real challenges and interesting tasks and be ready for wide career opportunities.


  • MUST! French writing and speaking — fluent;
  • Good writing and speaking English;
  • Availability to work at evening/night shift;
  • Experience of communication with French native speakers;
  • Previous working experience using French at least 1 year;
  • Excellent knowledge of Russian language (without Ukrainian accent);
  • University Degree or final year students will be considered as well;
  • Excellent computer knowledge, proficient in MS Office (Word, Excel);
  • Ability to perform routine work;
  • Passion for professional development in IT industry;
  • Self-management, openness, kindness, and sense of humor


  • Handling incoming calls/correspondence (in French, English and Russian);
  • Consulting users, knowledge working;
  • Processing customer requests;
  • Resolving technical problems in accordance with the instructions;
  • Quality control of IT systems;

Compensation package and work conditions:

  • Competitive high salary (depending on the interview results);
  • Work in the technology software product company, with great goal-oriented people, without any outsourcing issues;
  • Free lunches and snacks;
  • Good office location;
  • 100% paid vacation and sick leave;
  • A lot of opportunities for professional growth;
  • Paid attendance of conferences, seminars and courses;
  • Friendly work schedule;
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