Zone3000, IT-компания
Вакансия от 19 февраля 2018

Technical Operations Engineer, System Administrator *nix

Zone3000, IT-компания   
Вид занятости:
полная занятость
опыт работы от 2 лет, высшее образование

Описание вакансии


Technical Operations Engineer will contribute to keeping the customers happy and satisfied with the provided services, while bringing a positive representation of the company into the forefront, which is necessary to ensure customer loyalty.

Position is open in Kharkiv and Lviv offices. We offer Relocation bonus for those who would like to move from other cities.


  • Business-critical Linux (CentOS, Debian, Ubuntu, Red Hat, etc) production servers
  • Database engines: MySQL mainly (installation, administration, clustering and troubleshooting), PostgreSQL will be an advantage
  • LAMP stack (installation, administration, and troubleshooting)
  • Monitoring and performance metrics analysis using common monitoring tools (Nagios, Zabbix etc.)
  • Scalable systems (load balancers, memcached, master/slave architectures, Nginx, RabbitMQ)
  • Excellent troubleshooting skills
  • Popular scripting languages to create automation of work processes, monitoring, trending, alerting techniques — ideally a working knowledge of Bash, Python
  • English: Intermediate and higher
  • Good Networking fundamentals with Protocols, Load Balancers, VPN, switches/routers/firewalls, LDAP, SNMP, IMAP/POP3/SMTP
  • Web servers/reverse proxies such as apache, nginx and haproxy
  • Working under pressure and multi-task while maintaining exceptional quality
  • Relevant understanding of IT security
  • Familiarity with Chef, Puppet or similar tools

Nice to have:

  • Experience with high load
  • Experience with distributed storages
  • Experience in DDoS mitigation
  • Virtual Machines configuration and usage (Xen, VMWare, KVM)
  • cPanel and/or other hosting control panels
  • Open source search software, especially Elasticsearch


  • Identify, diagnose, and resolve complex technology issues efficiently in live production environment and drive to quick resolutions — as well as — leverage those events to improve current technology & processes towards prevention of such issues
  • Monitoring, maintaining and optimizing production systems Technical Operations team is responsible for on a constant basis and proactively react to any issues these services may experience
  • Develop and maintain services & products Technical Operations team is responsible for
  • Develop and maintain in-depth product knowledge as well as knowledge of technologies you work with
  • Collaborate with other departments for impact identification, network validation and execution of activities
  • Provide post-incident information and details for documentation
  • Process and resolve client’s technical issues that are beyond СS Technical Support area of expertise
  • Report bugs/issues found in our systems/servers to the corresponding personnel in accordance to internal procedures
  • Collaborate with other departments to help solving technical and procedural tasks and providing technical assistance on our products and internal tools managed by IOC team
  • Suggest ways to optimize technical processes/procedures to make them more effective and easier both for clients and the team
  • Perform deep technical investigations of issues escalated by СS Technical Support representatives and resolve them
  • Be engaged in continuous training and self-education in such areas as: English Communication, Customer Care techniques and Technical Knowledge and Skills

We offer:

  • Competitive salary
  • Full benefits package
  • Continuous professional competencies development and professional growth opportunities (free external and internal professional training)
  • Free English lessons in the company office
  • Challenging work in international professional environment

About us:

Zone3000 works with project — domain name registrar, hosting, SSL certificates.

We offer domain names at some of the best prices in the industry, along with full featured hosting packages, secure SSL certificates, WhoisGuard privacy protection service, and more. We work hard to provide unparalleled levels of service, security and support.

We strive to offer intuitive products at the most competitive prices in the business.

Please send your CV marked as «TechOps» preferably with salary expectations to e-mail: [отправить резюме]

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