PLS Logistics Services

Вакансия от 13 августа 2018

Call Center Operator (Tracking and Scheduling team)

PLS Logistics Services  
Транспорт, логистика; 50–250 сотрудников
Вид занятости:
полная занятость, готовы взять студента
неоконченное высшее образование

Описание вакансии

We are looking for a Track and Trace Operator for our growing Lviv office. By joining our transportation team you will receive training that will allow you to learn our industry and become a valued member of our great team. To qualify for this exciting position at PLS be ready to bring strong work ethic and the commitment necessary to become a top-performer in our industry.

Summary of the essential job functions:

  • Contacting carriers for status updates via phone and email
  • Confirming pick-ups and deliveries
  • Inputting updates into the system
  • Notifying the Account Teams of any issues/delays
  • Scheduling appointments
  • Inputting, maintaining and auditing carrier specific information such as insurance documentation and operating authority
  • Receiving afterhours requests and escalating to appropriate parties
  • Other duties as required by business needs or as assigned

Minimum Requirements:

  • PC proficient (Microsoft Office preferred)
  • Bachelor Degree
  • Good typing skills
  • Interpersonal skills and leadership skills
  • Ability to work in a fast paced, high stress environment
  • Advanced English level is a MUST

Working conditions:

  • Shift-based schedule (rotating morning, evening and night shifts)
  • Paid training period
  • Free English classes (twice a week) with native speakers
  • Paid vacation
  • Regular happy hours
  • Taxi compensation
  • Free tea and coffee
  • Modern and comfortable office
  • Ping pong table
  • Young friendly staff
  • Competitive salary USD based
  • Working according to USA rules/procedures (working US business hours, 2 weeks vacation a year, having days off during USA Holidays and working during Ukrainian Holidays)

If you consider yourself a perfect fit for this position, please send your CV in English with your salary requirements.

Only successful candidates will be contacted regarding follow up interviews.

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