Сайт поиска работы №1 в Украине
Вакансия от 21.03.2017
Customer Support representative
От 8000 + премия
- Кол Групп Консалтінг, ТОВ
- Контактное лицо:
- Вид занятости:
- полная занятость
- Опыт работы от 1 года
Dynamically developing company that provides consulting and back up services. We are looking for energetic, optimistic support representatives that can work in a dynamically changing environment.
- Ability to speak & write on a high level in English and Russian, German is an advantage.
- Knowledge of customer service skills and etiquette, previous experience in customer service at least 1 year.
- Advanced user of PC, knowledge of Microsoft Office, Excel, Word, Skype, etc.
- Ability to work under pressure.
- Sound judgment and ability to work under little supervision.
- Excellent interpersonal and communicational skills, optimistic and energetic approach.
- Fast typewriting.
- Flexible and willing to work morning/evening/night shifts.
- Providing customer service via email, chat, Skype, etc.
- Identifying problems, researching and providing answers to the customers, guiding them through corrective steps.
- Interacting and coordinating with other departments to resolve customers' issues.
- Monitoring compliance and documents.
- Improving system performance by giving feedback on working principles.
- Constant education and experience exchange.
- Official employment, social package.
- Young, friendly and highly professional team.
- Salary from 8000 UAH