SupportYourApp
Горячая вакансия  

Customer Support Specialist (English, German)

In USD

Компания:
SupportYourApp   
Город:
Киев
Вид занятости:
полная занятость, готовы взять студента

Описание вакансии

SupportYourApp is a leading customer support outsourcing company full of incredibly creative and hardworking individuals. Our employees thrive in situations that require flexibility, adaptability, and speed. We’re motivators, go-getters, and we’re constantly seeking out ways to improve our processes, our services, and ourselves.

We are looking for a talented, goal-oriented, punctual, diligent, committed and decent person with desire and ability for self-learning as Customer Support Specialist to provide high-level quality support for famous IT-startups from all over the world.

Requirements:

  • Fluent English/German
  • Strong communication skills
  • Customer oriented and enthusiastic
  • Quick thinking and creative
  • Stress resistance

Will be a plus:

  • Experience with Mac OS
  • Experience with native speakers
  • International exchange programs participation
  • Customer service skills and experience

What You’ll Be Doing:

  • Resolve basic to complex support issues for customer inquiries received via omni-channel support (emails, phone, live chat)
  • Become a product expert and provide documentation updates to our knowledge base
  • Ensure customers' satisfaction

We offer you:

  • convenient flexible or fixed schedule
  • amazing atmosphere (feel it! http://www.the-village.ru/village/city/interior/111519-ofis-nedeli-kiev)) and equipped with the latest technology office
  • fixed salary in USD, performance bonuses, main Holidays are extra paid
  • good bonuses for referring friends and acquaintances to our company (referral program)
  • coffee, tea, cookies, candies, fruits (a LOT of!)
  • various sports events and teambuilding

Send us your CV in English/German pointing out your outstanding skills.

Visit our web-site:

http://www.supportyourapp.com/

Here is the quick link for you for applying and being approved

https://supportyourapp.workable.com/j/6482B66FF1

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