Вакансія від 17 квітня 2019

Менеджер по работе с клиентами со знанием английского языка

IT; 50–250 співробітників
Вид зайнятості:
повна зайнятість
досвід роботи від 1 року

Опис вакансії

Hello, dear job seekers!

We’re looking for someone who would join and fit in well for the position «account manager».

How we see our future colleague:

  • fluent Russian and English (you need to be able to communicate with both Russian-speaking and English-speaking customers all over the world);
  • he/she, of course, must be communicative and easy-going as working on this position is all about communications with a lot of different people;
  • he/she must be patient, flexible and creative as he/she might face different situations connected with the customers’s mood and human factor;
  • experienced in working with people, working in sales (the more skills and practice you have the better your work will be from the very beginning). BUT it does not mean that we will not take you if don’t have much experience in sales or customer care services, or even no experience at all.

The responsibilities of our account manager are:

  • communicating with the already existing customers over the phone;
  • communicating with our customers via chats and emails;
  • retention. Building friendly, strong and trustful relationship with each customer;
  • helping our customers with any questions they have regarding our product and our company .

What we offer:

  • an opportunity to join a friendly team of professionals, which you will not want to leave;
  • an opportunity to get involved with an interesting field;
  • an opportunity of self-development and career growth. We educate our people from the very first day;
  • working hours Monday — Friday, 10 am — 7 pm;
  • regular corporate parties inside and outside the office ;
  • sport events, table tennis, English classes etc;
  • candies and yummies daily;
  • warm and friendly atmosphere.

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