Snovio

Вакансія від 23 січня 2020

Customer Success Representative

Snovio
IT; 10–50 співробітників

Чернігів

Дарина
Показати телефон

Повна зайнятість, готові взяти студента.

Опис вакансії

Snovio is READY AND WAITING for a great Customer Success Representative! Snovio is a fast growing SaaS company. Our product is a platform that helps marketing and sales teams build outreach campaigns from scratch. We have 300,000+ users onboard with 10,000 monthly registrations. Most of our customers are from the US and Europe.

Responsibilities:

  • As a part of the Customer Success team, help Snovio clients learn to use the service to grow their revenue
  • Work with leads who signed up for a free trial to convert them into customers
  • Contact inbound leads and perform demos via Zoom when booked
  • Not just convert leads to paid clients, but also become a trusted advisor

Desired Skills and Qualifications:

*These are NOT a must. We will consider graduates with no prior experience.

  • Understanding of B2B sales flow, digital marketing, ad tech, lead generation
  • Experience with webinars
  • Ability to work cross-functionally in a highly collaborative environment across departments and geographies
  • Strong listening skills and empathy; ability to really hear what the customer needs and empathize with their problems
  • Relationship building and nurturing, proactive outreach
  • Creative problem solving, solution-oriented and strategic mindset, long-term view of customer relationship
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

We are offering:

  • Official full-time employment
  • Flexible start of the workday (8−10AM)
  • Comfortable and well-equipped office in the city center
  • Opportunities for self-development, professional and personal growth
  • Friendly and supportive team and management
  • Corporate English courses
  • Minimum paperwork and maximum pleasure

You can find me at https://t.me/Dashy_Dash

Best of Luck!


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