Business Resources

Вакансія від 19 жовтня 2020

Technical writer, content manager


Business Resources · Агенція
Пошук персоналу, HR; 10–50 співробітників


Повна зайнятість. Досвід роботи від 2 років. Вища освіта.

Опис вакансії

Company:One of the world’s leading logistics providers

Purpose of the position:

Technical writer and content manager will develop documentation for new and existing features of the core warehouse management system and will be the part of the Corporate Contract Logistics business unit. This role will report to the Head of Development Contract Logistics Core Information Systems, based in UK. Main stakeholders are in Germany, UK and Europe. Main consumers are implementing specialists all over the world, including Asia and America. Source material will usually be Functional Request Specification and technical notes from Agile software development streams or own content authored from scratch with help from subject matter experts. This is a global position based in Kiev shared support centre and will be integrated with our testing, support and implementation teams there.


  • Excellent writing and editing skills in English
  • 3 years of experience writing user guides, system administrator guides, etc.
  • Experience in working with IBM Connections and Atlassian Confluence is a plus
  • Excellence in: HTML, Flash/SVG, Photo/Vector editors, Power Point
  • Should have strong interpersonal, stakeholder management and presentation skills
  • Should be able to travel internationally
  • Should look forward to working in an international environment with people of different backgrounds


  • Writing easy-to-follow reference material in plain English: online help, implementation guides, work instructions, tutorials and computer based courses
  • Taking ownership of projects, and investigating missing or unclear information
  • Analysing existing and potential content, focusing on reuse and single-sourcing opportunities
  • Delivering high quality documentation with attention to detail
  • Grasping complex technical concepts and make them easily understandable in text and pictures, anticipating the reader’s knowledge gaps

Company offers:

  • Competitive market salary
  • Annual bonus
  • Business trips abroad (project implementation support)
  • Medical insurance
  • Various trainings and career opportunities within an international organization

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