Technical writer

We work with iGaming operators of all sizes to help them expand into new markets or strengthen their existing brands. As a casino software company, we provide solutions that help build outstanding brands and achieve business goals. And now we are looking for a Technical Writer to join our team.

What will be your responsibilities:

• Create and maintain high-quality documentation: user manuals, how-to guides, release notes, and edit demo videos.
• Simplify Complex Information into clear, structured, and audience-appropriate content.
• Upload content to internal and external knowledge base.
• Work closely with the Technical Writing Team Lead to improve documentation workflows and participate in planning and content lifecycle management.
• Collaborate with engineering, DevOps, QA, product, and support teams to gather information and validate documentation accuracy.
• Use generative AI tools (ChatGPT, Claude, Gemini, etc.) to assist with drafting, structuring, reviewing, and accelerating documentation processes.
• Deliver documentation in sync with release timelines.

What we expect from you:

• 1+ years of proven experience as a Technical Writer or in a related role in software or SaaS environments.
• Excellent written English (С1), conversational (B2);
• Solid knowledge of the Software Development Life Cycle (SDLC), Agile/Scrum methodologies, and iterative product development.
• Hands-on experience with documentation tools such as ClickUp, Git, and Markdown.
• Practical experience using AI tools (e.g., ChatGPT, Claude, Gemini) for writing assistance, prompt creation, and content acceleration.
• Experience documenting RESTful APIs and working with tools such as Swagger, OpenAPI, or Postman.
• Familiarity with formats like JSON, YAML, XML, and a basic understanding of HTML/CSS.
• Excellent attention to detail, analytical thinking, proactive mindset, ownership of deliverables, and ability to work independently under deadlines.
• You can share a writing portfolio or complete a short test assignment as part of the hiring process.

It’ll be a plus:

• Experience with docs-as-code workflows and tools (e.g., GitLab, Docusaurus).
• Familiarity with UX writing and the ability to craft microcopy, UI text, and contextual help messages.
• Ability to create or edit visuals using Figma, Photoshop, or diagramming tools like draw.io or Lucidchart.
• Understanding of the iGaming domain (casino games, sportsbook, slots, regulatory compliance, etc).
• Basic knowledge of programming/scripting languages (JavaScript, PHP) and ability to read developer-level documentation.
• Basic understanding of relational databases.

What we offer:

• Working hours: 09:00/10:00 to 17:00/18:00 (Kyiv time) (Mon-Fri);
• Remote work format;
• Timely payment of wages and official employment;
• A friendly team and a pleasant atmosphere without pressure, stress, and other negative things.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization. We are waiting for you on our team!