Helion Research

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We are Helion: an agency specialized in Customer Experience measurement & management.


Helion was founded by specialists coming from different backgrounds.

With an ambition to share knowledge in the particular field of Customer Experience.

"Customer Experience is a strategic differentiator, and should get the attention it deserves."

Our goal is to bring research and consultancy in this domain to a next level. The vision was to create a centre of excellence, with true global solutions.


Helion combines skills and leading techniques available in different domains: Customer Experience design, Mystery Shopping, operational excellence, sampling techniques, research design, competitive analysis, business intelligence ...


We help your company to create long term sustainability & success.

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