Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10318564/?puid=2207318

Досвід роботи

Customer support representative

з 05.2023 по 08.2025 (2 роки 4 місяці)
New York medical, Remote (Medicine, pharmacy)

I worked remotely as a Customer Support Representative for New York Medical, a US-based company, where I handled patient support through calls in English. My responsibilities included scheduling doctor appointments, assisting patients with insurance-related questions, and guiding them in taking their medications correctly. This role gave me valuable experience working with English-speaking clients, while strengthening my communication, organizational, and problem-solving skills in a healthcare setting.

Chat/ call manager

з 06.2020 по 03.2023 (2 роки 10 місяців)
Auto usa, Remote (Auto business and auto service)

I previously worked as a Chat Manager (English Language) at auto USA , where I handled client communication through emails and messages. My role included sales of services,assisting clients online, responding to inquiries, and ensuring a positive experience. This helped me build strong communication, problem-solving, and client-handling skills, which I’m excited to bring into my next opportunity.

Освіта

Lviv national medical university

Medicine, Lviv
Вища, з 2021 по 2026 (5 років)

Знання і навички

• Attentiveness
• Communicability
• Active sales
• Handling objections
• Management of CRM
• Organization of logistics
• Adaptability
• Logistics

Знання мов

• Англійська — просунутий
• Хінді — вільно
• Українська — початковий

Додаткова інформація

I have strong experience in customer support and client communication, working with international and English-speaking clients. At auto sales USA , I worked as a Chat Manager (English Language), handling client inquiries through emails and messages. Later, I worked remotely with New York Medical (US-based company) as a Customer Support Representative, managing patient calls in English, scheduling appointments, assisting with insurance, and guiding them in proper medication use. I also have some experience in sales, having worked as a Sales Agent.

These roles have helped me build skills in communication, problem-solving, organization, and client handling. Since I am already used to working remotely, I am looking for remote opportunities where I can continue to grow. I am flexible with night shifts and evening shifts as well.