Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/10812062/

Досвід роботи

Sales coordinator

з 06.2025 по 04.2026 (11 місяців)
Vladislav Consulting, Remote (Consulting, accounting and auditing)

•Built and optimized lead generation systems for multiple digital agencies (UI/UX, development, motion design)
•Set up and trained lead gen teams, SDRs, and sales managers, including onboarding frameworks and workflows
•Managed multi-platform lead generation (Upwork, Behance, Dribbble), improving visibility and conversions
•Developed and tested high-converting cover letter strategies (A/B testing hooks, CTAs, personalization)
•Implemented CRM tracking systems (Notion) to monitor proposals, view rates, and reply rates
•Led performance reviews and optimization, identifying bottlenecks and improving team results
•Advised agency owners on team structure, hiring decisions, and scaling strategies
•Supported Upwork profile optimization to improve positioning and conversion rates

Sales manager

з 06.2024 по 06.2025 (1 рік)
ImpactFrames, Remote (Design)

Led sales strategy for a motion design agency, driving a 100%–137.5% revenue increase (from ~$8,000 to $16,000–$19,000) and consistently surpassing Upwork sales targets.

– Optimized Upwork proposals, LinkedIn outreach, and cold lead conversion, securing high-value contracts.
– Managed LinkedIn outreach campaigns and handled cold sales, expanding client acquisition channels.
– Conducted discovery calls, structured pricing deals, and streamlined contract closure, ensuring positive client feedback.
– Managed lead generation team, implemented CRM tracking (Notion), and created onboarding materials for future sales managers.
– Improved proposal strategies, contract closure efficiency, and KPI tracking, enhancing overall sales performance.

Customer Support and CRM Operator (Contract)

з 04.2024 по 06.2024 (3 місяці)
Windows & Doors Service Company, Remote (Construction, architecture, interior design)

•Managed inbound and outbound calls, assisting customers with service inquiries and requests
•Used Zoho CRM to track and move clients through different service stages
•Handled lead qualification and routing based on scope of work:
•Directed small jobs for photo-based estimates
•Assigned medium jobs to technicians for inspection
•Scheduled in-home sales appointments for larger or upsold services
•Coordinated with sales representatives and technicians, ensuring smooth workflow and timely follow-ups
•Collected and verified client details (address, availability) and scheduled appointments accordingly
•Sent follow-up emails and maintained accurate records in CRM
•Supported upselling opportunities by identifying additional service needs during client interactions

Customer support and Cold Call Specialist (Part-Time)

з 03.2024 по 07.2024 (5 місяців)
Home Starter Solutions, Remote (Telecommunications and networking)

- Handled outgoing and incoming calls via CRM systems (Convoso).
- Assisted customers with the sign-up process, pitching company services, and resolving complaints.
- Entered customer data into CRM, maintained accurate records, and followed up to ensure satisfaction.
- Achieved sales targets and provided product recommendations to customers.
- Regularly recognized for high performance.

Operations Manager and Social Media Manager (Part-Time)

з 09.2023 по 03.2024 (7 місяців)
De Tech Shrine, Remote (IT)

- Provided insights for organizational strategy and policy planning.
- Managed Facebook and Instagram ads, growing the business’s online presence.
- Created educational and entertaining reels.
- Set up Google My Business, successfully putting the company on the map.

Sales manager

з 02.2023 по 12.2023 (11 місяців)
About the Tech Limited, Remote (Retail)

- Handled quoting leads, calling, texting, and emailing quotes to customers.
- Followed up with customers on reservations, orders, and payments, ensuring a smooth transaction process.
- Negotiated with customers to secure the best deposits for the company.
- Managed customer information in CRM systems and tracked gadget shipments.

Chat manager and Social Media Moderator

з 03.2022 по 12.2022 (10 місяців)
LootWorld (Web3), Remote (Individuals)

- Managed the launch of the Lootworld game metaverse across Discord, Twitter, Facebook, and Telegram.
- Created hashtags to boost post visibility and engagement.
- Engaged participants through daily posts and communication on Discord.
- Hosted live AMAs on Discord and Twitter, collaborating with Web3 projects.

Intern Researcher

з 03.2022 по 06.2022 (4 місяці)
Agricultural Research Council of Nigeria, Abuja, Nigeria (Agriculture, agribusiness)

Assisted in data collection and deep agricultural research.
Performed administrative duties, record-keeping, and data entry.
Attended and supported research seminars.

Customer Support Representative

з 01.2021 по 02.2022 (1 рік 2 місяці)
Bemudo Automative, Louisville, KY, USA (Auto business and auto service)

- Served as the first line of support for customers via text, phone, and live chat.
- Assisted customers with repair journey updates, pricing information, and scheduling.
- Managed clients using a CRM system, generating predefined reports for customers.

Освіта

university of Ilorin

Agricultural and Bio systems Engineering, Ilorin
Вища, з 2019 по 2024 (5 років)

Community secondary school

Abuja
Середня, з 2012 по 2018 (6 років)

West African School Certificate was achieved.

Додаткова освіта та сертифікати

Introduction to Python for Machine Learning

2024, 2 weeks, є сертифікат

Machine Learning: Regression - Predicting Energy Efficiency of Buildings

2024, 2 weeks, є сертифікат

Machine Learning: Classification - Managing the Quality Metric of Global Ecological Footprint

2024, 2 weeks, є сертифікат

Знання і навички

• Fast typing
• Punctuality
• Receiving incoming calls
• Conducting online chats
• Management of CRM
• Ability to work in multitasking mode
• The first line of support
• Communicability
• Patience
• Effective communication
• Conflict settlement
• Teamwork
• Adaptability
• Educability
• Empathic
• Collaborator
• Attentiveness
• Technical literacy
• Data analysis
• Work with the database
• Financial analysis
• MS Excel
• MS Power BI
• MS PowerPoint
• Python
• SQL
• MySQL
• Kwiga

Знання мов

• Англійська — вільно
• Німецька — початковий

Додаткова інформація

Soft Skills
- Problem-solving
- Effective communication
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer relationship management
- Adaptability
- Multitasking

Technical Skills
- Data entry
- Proficiency in Microsoft Excel
- Social media management (Facebook, Instagram, Twitter, Discord)
- CRM tools (Convoso, Zoho)
- Social media ads (Meta Ads)
- Content creation (Reels, Posts, Stories)
- Community management
- Google My Business
- Livestream hosting (Discord, Twitter Spaces)

Hobbies and Interests:
- Exercising and keeping fit
- Reading books
- Learning new things
- Playing the guitar
- Gaming
- Learning Data Analytics

Personal Motto: Whatever worth doing is worth doing well.