Mfoniso

Essien, Mfoniso Benjamin – Curriculum Vitae

CURRICULUM VITAE

PERSONAL INFORMATION

Surname, Given Name: Essien, mfoniso Benjamin
Date of birth: 17th February, 1995
State of origin: Akwa Ibom
L.G.A: Nsit Ibom
Sex: Female
Marital: Single
Religion: Christianity
Nationality: Nigerian
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Residential Address: 8b stream road off Ikot Effanga Mkpa, Calabar
Email Address:[відкрити контакти](див. вище в блоці «контактна інформація»)

EDUCATION HISTORY/QUALIFICATIONS

2023. University of Calabar
Post Graduate Diploma in Economics (in view)

2018. University of Calabar
BSC in Economic

2017 Computer Professional Training Institute
Diploma in computer studies

2007 National Examination Council (Neco) Zenith high school,
Calabar Municipality, Cross River State

2001 First School Leaving Certificate (FSLC),
Esuabana Nursery/Primary School,calabar

PERSONAL ATTRIBUTES/COMPUTER SKILLS

• Good communication skills
• Adaptable to new environment
• Good team spirit
• Familiarity with CRM systems and practices
• Good interpersonal relationship
• Proficiency in Microsoft word

WORKING EXPERIENCES

August 2015-April 2017
Employer: Capital Express assurance limited, Calabar
Position: Financial analysts
Role:
• Advice the clients on the appropriate policies to take to mitigate risks
• Assist clients with completion of application and other necessary paper work.
• Provide excellent clients service to maintain existing and new customer’s base

May 2017-Dec 2018
Employer: Wakis Bar
Position:Manager
Role:
• Oversees the recruitment process and daily business of the day.
• Manage and control the staff and operations by making sure the
environment is clean, functioning efficiently and inviting for customers to relax in.
• scheduling employees and building their shift calendars, managing and
resolving customer complaints and ensuring the bar’s inventory is
well-stocked

April 2019-march 2020
National Youth Service Corps
Position: Teacher
Roles:
• Create and deploy assessment strategies to check students’ progress
and identify areas of improvement Co-operate with parents to support students learning and healthy development in school and at home

May 2021- May 2022
Employer: Ecobank plc, Calabar main branch
Position: Direct Sales Agent
Roles:
• Sales of bank products and onboarding customers on alternate
channels.
• Opening of point of sales (POS) accounts for merchant's and individual
accounts
• Issues POS machines to agents and assist them by briefing them how
it is operated
• Handle all my customer complaints

May 2022-Dec 2023
Position:Loans officer/Relationship manager
Roles
• Review loans application forms for compliance and completeness
• Maintain CRM systems
• Analyze applicants financial status, credit and evaluation to determine feasibility of granting loans
• Developed and maintain robust customer base and productive relationship
• Timely follow up with clients representation in meetings and market storms

HOBBIES

Browsing the internet, Seeing movies, Cooking, Listening to music.

REFEREES:

Affiong Odey Juliana
Branch manager
Ecobank plc, Calabar
08037226119

Mr. Elemi David Eni
Chief Lecturer,
School of Health information management, Calabar
University of Calabar Teaching Hospitals
08937470535