Anna

Naumchuk Anna
Kyiv, Ukraine
Date of birth: 11.02.1991
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Сurrently live in Kyiv, Ukraine

Head of HR, HR Business Partner
I am a specialist with 10+ years of background in HR positions (from Recruiter to Head of HR Department),
have a master's degree in personnel management and labour economics.
My specialization is setting up all HR processes from “0” and helping companies move from manual
management mode to systematic work.
I work well with employees, TOPs and managers, technicians, documents, programs, systems. I know how
to create, implement, administer business processes, work with new programs and systems. Also I have
knowledge of Ukrainian Labour Law.
Can work alone, in a team or be a Team Leader/ Manager (I managed the work of 2 employees in my HR
department (in 3 companies), 3 administrative employees and managed the work of 5-10 persons (in each
project) in my teams as a Project manager while I was a member of international NGO JCI Youth
(2013-2018)).
I prefer to work for companies with strong corporate culture (or desire to have it) and values.

Key information:
Key skills:
1. Conducting an HR audit (personal conversations with all employees on 22 factors, including
an understanding of the company's strategy and their areas of responsibility, job satisfaction in the company,
satisfaction with the compensations and benefits systems, involvement, risks of dismissals and their reasons,
the quality of feedback from the managers, communications between employees and between departments,
eNPS, etc.), identifying the strengths and weaknesses of the company, risks, writing recommendations and a
change plan, implementing it.
2. Participation in the formation of the company's strategy, organizational structure, its business
model, the definition of target customer segments, the formation of USP.
3. Writing job profiles.
4. Search and selection of personnel (sales, administrative, managerial personal), in-depth
interviews and interviews on competencies, case interviews.
5. Development of an adaptation system: creating a regulation on the selection and adaptation of
personnel, introducing task plans for a trial period, monitoring their implementation, assessing at the end of
the trial period (by the employee and by the head of department), summing up the results at a meeting with
the head of department and the employee.
6. Conducting an internal tender to select a provider for training sales managers.
7. Development of the concept of "Corporate University".
8. Implementation of KPIs.
9. Training managers to give feedback, hold meetings 1: 1.
10. Motivating employees for a development orientation among top management and employees
of the company.
11. Writing descriptions of business processes.
12. Coordinating weekly general meetings of department heads.
13. Calculation and issue of salary.
14. Monitoring the salary market.
15. Conducting internal communications, including the implementation and moderation of the use
of Bitrix24, internal corporate portal, general chats.
16. Maintaining and developing corporate culture: congratulating employees on their birthdays
and professional holidays, organizing and holding corporate events (developing and holding corporate events
taking into account the goals of HR and the company), creating new traditions;

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 17. Conducting an audit of HR records management, managing HR records in compliance with
the labor legislation of Ukraine.
18. Assistance in resolving conflicts between employees and employee-managers.
19. Conducting Exit-interviews and analyzing the reasons for dismissal, taking measures to
eliminate them;
20. Maintaining department statistics and tracking the recruiting funnel.
21. Coordination of the start of work of employees with new programs and work tools such as
Bitrix24, Trello, Asana, coordination of the transition of employees from the Google system to Microsoft.
Coordinated the company's cooperation with the outsourced system administrator.

Additional skills
(obtained through project management of educational projects in NGO “JCI Youth”, 2013-2018):
1. Training and management of a team of volunteers of 5-10 people, including remotely,
mentoring.
2. Search and negotiation with partners and information partners;
3. Preparation and implementation of a media plan.
4. Determination of the target audience of the event, the choice of ways to promote the event
and setting up advertising in the FB.
5. Communication with event participants at all stages.
6. Budgeting and accepting payments from participants;
7. Fundraising.
8. Search and communication with speakers.
9. Planning and time management, etc.

Personal qualities:
● result-oriented, that is confirmed by the results and achievements at each place of work,
regardless of the period of work;
● focused on development and growth - it is important for me that the responsibilities in a new
position include tasks with which I can grow, as well as be able to apply my knowledge and skills. I am
constantly developing outside work both professionally and as a person (at least once a year I attend
specialized events and read a lot). I prefer companies that are also focused on development and growth.
● I can quickly make decisions in non-standard situations, assess the risks and consequences of
decisions, their impact on other departments;
● communicative, able to listen and hear;
● quickly learnable - I quickly adapt to a new field of activity of the company, always interested
in the business processes and strategy of the company;
● proactive - I find out the needs of the company and employees, initiate changes, if necessary. I
predict difficulties/ reasons for slowdowns and offer solutions.

Experience:
HR Consultant on Freelance
February 2021 - now
Recruiting and HR consulting for Ukrainian companies and 1 Polish company.

HR Business Partner, Head of HR Department
Offline and online trading company “Dolya”, Kyiv
June 2019-October 2020

Results and achievements:
1. Conducted a deep audit of personnel (conversations with all employees on 22 factors,
including understanding the company's strategy and areas of responsibility, satisfaction with work in the

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 company, compensation and benefit systems, involvement, risks of dismissals and their reasons, quality of
feedback from manager, communications assessment, eNPS, etc.). I offered recommendations to improve
weaknesses and eliminate risks, which became the basis of the company's strategy for the year, as well as
the reason for changing the system of planning goals in the company to the Balanced Scorecard (BSC);
2. Initiated and led a project for the formation and implementation of the company's strategy for
the year, changing and prescribing business processes between departments, revising the organizational
structure, mission and values ​of the company. As a result, the company with minimal employee losses
(thanks to employee loyalty, internal communications and strategy) and competent financial planning (the
result of working on the project team's requirements) survived quarantine Covid-19 and went into profit in
3 months (although 70% of clients were not working);
3. Registered the profile of all positions together with the CEO and TOPs based on business
needs and strategy;
4. Determined with the CEO a policy in relation to personnel, formed an HR strategy based on
the business strategy;
5. Launched the HR function in the company from “0”, entered the strategic TOPs, was a
consultant and coach for the CEO and TOPs, coordinated the work of the TOPs with strategic tasks;
6. Built and managed HR processes, defined their stages and the responsibilities of the
participants:
● recruiting: recruiting employees of all levels, introduced an application for recruiting, job profiles,
statistics and analytics of the recruiting funnel;
● adaptation: approved the deadlines and mandatory stages, implemented a plan of tasks for the trial
period, assessment of the results of the trial period employee and manager;
● systematized system of personnel motivation: introduced regular monitoring of salary, systematized
the procedure for salary review, bonuses, introduced KPI, tabulated employees;
● development: implemented the application process and budget for external training, helped managers
with internal training, launched a corporate library;
● introduced and maintained transparent systemic internal communications (including meetings,
mailings, news), introduced the practice of 1: 1 meetings between managers and the CEO, and
regularly giving feedback to employees;
● developed a corporate culture, created new traditions, organized and conducted corporate events for
25-35 people, described the rules of the company's team work in an informal style, mandatory for
everyone;
● internal administration: kept and analyzed HR indicators, kept all public files of the company,
supported the relevance of org. structures;
● dismissal: introduced a transparent algorithm of actions for different cases;
● conducting personnel records management;
7. Initiated, developed and implemented projects aimed at improving the efficiency of
employees and business processes.

Director of the Human Resources Department
Construction company “IBK Lux Capital Bud”, Kyiv
October 2018-February 2019

2015-2018 Worked as HR generalist/ HR Business Partner for:
1.Project work for “Piel cosmetics”, professional Ukrainian cosmetics brand, Kyiv
March 2018-May 2018
2. “Magic textiles” (online store Podushka.ua), Kyiv
March 2017-September 2017
3. “Bemax” (group of 4 online stores: Notus, Getgof, Sellgof, Printium), Kyiv
August 2015-November 2016

2013-2015 Worked as Recruiter for:
1. Insurance broker “Broker XL”, Kyiv

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 2. Entertainment center “Kobzov”, Kyiv
3. Retail “Eko”, Kyiv
Social activity:
HR, Project manager of educational projects (volunteer in free time)
November 2013 - January 2019
International non-profit organization JCI Youth

JCI Youth is a part (autonomous branch) of the international non-profit organization JCI (Junior Chamber
International) with a hundred-year history, represented in more than 120 countries of the world. Has 4 areas
of activity - business, individual, social, international.
The main activity is the organization of educational projects for young people.
Projects - educational events for young people in Kyiv and Lviv, the number of participants is 30-70 people
from all over Ukraine 15-40 years old. Main in all our projects are that their goal is not to make a profit (the
project budget is calculated so that through the sale of tickets and partnerships to cover the cost), and also
everyone in them participates as volunteers - organizers, photographers, speakers (specialists with expertise
in some topic, not trainers or psychologists).
The themes of the projects I have organized are HR, Entrepreneurship, Leadership, Investing, Blue Ocean
Strategy, Insurance, “Explore Canada - Educational and Cultural Exchange”, etc.
Achievements:
• President of the JCI Youth in 2018;
• Vice President of the JCI Youth’s business area in 2015 (oversaw all projects in the business area). It was
awarded for the most active development of the direction of the chamber among all chambers (organizations
in 5 cities of Ukraine) JCI Ukraine.
• All my projects were profitable (thanks to efficiently planned budget and project management).

Education
2008-2013 Kyiv National Economic University
Bachelor and Master of Human Resources Management and Labor Economics, Faculty of Human Resources
Management and Marketing. Diploma theme "Development of corporate social responsibility"

Languages:
English – Upper-intermediate
Ukrainian - native
Russian - advanced

Additional education

1. Role playing games for work. Management's psychology (Kyiv), 2021. The course of Ludmyla
Melnyk
2. Strategic planning: developing strategic thinking. Strategic Management (Kyiv), 2020. The course of
Anna Vlasova.
3. HR management based on business strategy (Kyiv), 2019. The course of Anna Vlasova.
The course helped me to combine my knowledge and skills, was the last "puzzle". Results - brought the
company “Dolya” to a new level of development after completing this course.
4. HR IT Universe (Kyiv), 2018. Comprehensive 3-month course in HR management in IT.
5. Human Capital Forum 2018 (Kyiv), 2018. Tracking trends in HR management and meeting best
practices, communicating with colleagues.
6. Labor legislation and HR administration from Golden Staff (Kyiv), 03-27.04.2017
I gained knowledge and skills in HR administration, the emphasis in the class was placed on the possibility
of HR administration in accordance with the labor legislation of Ukraine in modern conditions.
7. Mini-MBA program EBC * L (The European Business Competence * License) Level B. Marketing
and sales. (Kyiv, Ukraine), 6-8.06.2015
8. Mini-MBA program EBC * L (The European Business Competence * License) Level A. Financial
literacy and management accounting. (Kyiv, Ukraine), 2014

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