Марія

MARIIA HAIDUK

ABOUT ME
[відкрити контакти](див. вище в блоці «контактна інформація»)
A well organized and self motivated individual with
[відкрити контакти](див. вище в блоці «контактна інформація») excellent communication skills and the ability to work as a
Lviv Ukraine
part of a team or on own initiative as required. Strong work
ethic and positive attitude. Honest and hardworking and
always give 100% to any task undertaken. I am reliable,
multitasking, quickly adaptive, diligent and responsible.

EDUCATION WORK EXPERIENCE

Bachelor of Economics 2022-2023
West Ukrainian National Virgin Voyages
University Front Desk Associate
2014-2018 Managing online, phone and in-person room reservations
Responding to guests’ issues and complaints in a friendly, timely manner
Working with other staff members to ensure that all guest rooms meet hotel
HARD&SOFT standards and accommodate any special client needs
Arrange specialized services for VIP customers
SKILLS
2020-2022
Fluent English speaking AZE inc
and writing Logistics Coordinator
Advansed user of PC Coordinating with shipping companies to arrange pickup and delivery
Critical thinking and Communicating with other departments within the company to ensure that
shipments are delivered on time
problem solving
Coordinating shipping activities with customs agencies to ensure that all legal
Teamwork amd requirements are met
collaboration Monitoring the status of shipments and updating customer accounts with
information about delivery status
Adaptability
Ability to Multitask 2018-2020
Fast Learner Crystal Cruises LTD
Highly Organized Stateroom attendant
Effective Time Performed all cleaning tasks as instructed by the supervisor
Followed all daily, weekly and monthly stateroom, balcony and corridor cleaning
Management procedures to ensure standards are met
Replenished daily supplies such as drinking glasses, ice, soap. amenities and
stationary supplies and mini bar supplies
LANGUAGE Provided personalized assistance to guests by following cruise lines standards of
service and style
Trained new employees on departmental procedures and provided assistanc
English

Ukrainian