Резюме от 13 января 2017

Личные данные скрыты

Этот соискатель решил скрыть свои личные данные и контакты, но ему можно отправить сообщение или предложить вакансию.

Этот соискатель решил скрыть свои личные данные и контакты. Вы можете связаться с ним со страницы https://www.work.ua/resumes/1300200/

Head of Division

Полная занятость.


Контактная информация

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Дополнительная информация

Polina Udodenko
ph.: [открыть контакты](см. выше в блоке «контактная информация»)
e-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Kyiv, 1984

Education
2016 Institute of Biofeedback and Noo-Psychosomatic, Lublin, Poland - Logotherapy (Prof. Kazimierz Popielski), certification
2011-2014 Institute of Postgraduate Education Taras Shevchenko National University of Kyiv, Psychology
2000 - 2005 Vadym Hetman Kyiv National Economic University
Master's degree, Finance, General

Additional Education
- Independent Experts Society:
"Organizator of social-psychological trainings, Trainer"
- Training Center "Personal-Rost":
"Calling sales: psychological moments"
- Anti-Money Laundering Program learning (SEB Group)

Languages: Ukrainian, Russian, English (advanced), Polish (beginner)

Personal skills: target-oriented, punctual, humorous, communicative

Specialization:
- Contract negotiation (international/Ukrainian)
- Interaction with partners
- Project management
- Dealing with Visa and MasterCard

Computer Skills
- Project, Word, Excel, Outlook, Power Point, Lotus Notes
- Visa Online, MasterCard Connect
- ABS B2, ABS Bars, W_Opday, BczCard+, UkrCard Online, UPC Online, RC-Front, Un-Paid, Client-Bank
- Cisco IPCC Enterprise Edition

Work Experience

06.2012 – 12.2015 Head of External Relations Division
Payment Systems Department
JSC “Delta Bank”
- contract and invoice negotiation with international and Ukrainian partners (payment systems, money transfer systems, software implementation within new projects related to payment cards etc.)
- interaction with international (Visa, MasterCard, OpenWay, UL, Fime) and Ukrainian partners within services and projects implementation:
- advanced processing service for payment cards (new module for payment cards);
- services provided by international payment systems / money transfer systems: payment card products and electronic commerce, money transfers;
- mobile application for information services;
- interaction with international partners regarding payment cards testing;
- acceptance of payments to third parties (different technical channels);
- dealing with Visa International, MasterCard Worldwide and supportive companies (new BINs implementation, contactless cards etc.)
- online monitoring on payment card transactions
- interaction with Visa, MasterCard and processing company under the current tasks

01.2010 – 06.2012 Deputy Head of Payment Card Issuing Unit
at JSC “EUROGASBANK”
- payment cards issuing
- new card products launch participation
- dealing with Visa International and MasterCard Worldwide
- participation in merchant acquiring realization
- interaction with clients
- report analyses
- payment cards transactions on-line monitoring

09.2008 - 01.2010 Chief Economist of Payment Cards Department
at SEB Bank Ukraine
- administration of credit card and overdraft accounts
- new operating system B2 implementation (for credit cards)
- control of credit contract settings in the operating system for the reserves estimation
- credit card transactions accounting
- unauthorized debts monitoring and report analyses
- calculation of credit card troubled debts for legal department

07.2005 – 08.2008 Chief Economist of Payment Cards Department
at Joint Stock Commercial Bank Nadra
- merchant acquiring support
- providing the accountants with merchant acquiring consulting
- merchant activity and profitability analyses
- merchant debts monitoring
- preparing the documents for credit cards dispute resolution

10.2002 – 03.2005 Operator of Call Center BEEPER
(«East-European Communication Services», first International outsourcing contact center in Ukraine)
- «Hot-line» for support of advertising campaigns
(insurance companies, banks, mobile operators etc.)
- referral Center
- work in the consultancy office
- handling of complaints

Accountant
07.2000 – 04.2005
«KMK» Company, «Crystal-Service» Ltd. (manufacture of furniture)
–conducting of primary accounting documentation
–interaction with partners and customers


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