Fortune

NNAJI FORTUNE

CONTACT WORK EXPERIENCE

[відкрити контакти](див. вище в блоці «контактна інформація») (WhatsApp) V&V Epoxy Solutions
Personal Assistant / Business Assistant / Pre-Sales Specialist
[відкрити контакти](див. вище в блоці «контактна інформація»)
Managed CEO’s schedule, meetings, and appointments.
Handled CRM (Kommo, Salesforce) and customer database for two
[відкрити контакти](див. вище в блоці «контактна інформація»)
companies.
Managed social media (Instagram, Facebook) via Meta Business Suite.
Responded to messages, calls, and scheduled client appointments.
Managed a workload of 50+ online customers daily.
EDUCATION Maintained the company’s online presence.

Private Lessons
2023-Present English Tutor (One-on-One Lessons)
CAUCASUS UNIVERSITY
Delivered personalized English lessons over three months.
Medicine Tailored lessons to students’ learning needs.

FlixBus Mplus Group
2019-2022
Customer Service Representative (Remote)
TERNOPIL NATIONAL
Handled passenger inquiries on schedules, routes, fares, services, and
MEDICAL UNIVERSITY
Medicine assisted with ticket bookings, issuing, and modifications.
Resolved complaints related to delays, cancellations, lost items, missing
luggage, and processed refunds.
Provided real-time updates on travel disruptions and arranged suitable
SKILLS alternatives for passengers.
Supported international passengers (USA, UK, Germany, Ukraine, and
Project Management 40+ European countries across different languages.
Public Relations managing multiple interactions at once in a fast-paced environment
while ensuring accuracy and customer satisfaction.
Teamwork
Time Management Rivers State University Teaching Hospital.
Leadership Medical Doctor in Clinical Training
Effective Communication Assisted in examination of patients and taking vital signs as required by
Critical Thinking doctors.
Oversaw day-to-day follow up of admitted patients, presented patient
details during clinical ward rounds and updated treatment protocols as
LANGUAGES the clinical decisions were taken.
Presented cases/medical related topics in morning sessions and seminars.
English (Fluent) Helping in handing out doctor’s prescriptions to patients.
Excellent written and verbal I stayed on weekends to help doctors administer drugs to admitted
communication. patients.
Completed my rotations across the 4 major departments for over 6
months
WORK Ayo Bakes
Sales Executive and Accounting Coordinator
ENVIRONMENT
Build rapport with customers to drive sales.Increased client satisfaction
rate by 20%.
Laptop
Handle orders and monitor stock levels.
Stable internet and Wifi
Sales and delivery of confectioners to consumers for multiple culinary
Headset
enterprises.
Quiet and dedicated home
Meet sales targets through proactive outreach and product promotion.
workspace suitable for
Identify trends and adapt offerings accordingly as I improve product
remote work.
knowledge.
Biweekly financial planning for leadership review.
Team collaboration in instances where I work with teams and report sales
performance.

Fellowship of Christian Students International
Department Head Finance Manager
Maintain Financial Records including tracking income, expenses,
and transactions.
Generate statements for leadership review.
Assist in budget planning and monitoring.
Track Donations & Fundraising while recording and managing
contributions.
Advise leadership on financial matters to maximise sustainability.
Manage bank deposits, withdrawals, and account reconciliations.