Контактна інформація

Шукач вказав телефон.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/15055837/

Досвід роботи

Support manager

з 03.2025 по нині (1 рік)
Adwiwa, Remote (Telecommunications and networking)

• Delivering premium support to high-value clients ensuring customer satisfaction.
• • Overseeing service delivery and maintaining KPIs for support operations.
• • Collaborating with management to enhance customer engagement strategies.

Support manager

з 10.2022 по 03.2025 (2 роки 6 місяців)
Pin-Up Support, Remote (Telecommunications and networking)

• Led a team handling premium customer accounts with 24/7 chat support.
• • Ensured smooth client onboarding and problem resolution.
• • Provided clients with regular updates on offers and loyalty programs.

Executive assistant

з 09.2021 по 10.2022 (1 рік 2 місяці)
WhiteHat Jr, Remote (Education and science)

• Engaged with prospective users via calls and demonstrations.
• • Followed up with leads to improve sales conversions.
• • Extended post-onboarding support to retain customers.

Пауза в карʼєрі

з 12.2020 по 08.2021 (9 місяців)
Догляд за родичами

Customer support representative

з 05.2019 по 11.2020 (1 рік 7 місяців)
Maruti Suzuki KTL Pvt. Ltd., Remote (Auto business and auto service)

• Resolved complex customer issues with accuracy and professionalism.
• Maintained updated customer data for efficient service handling. • Ensured team compliance with service quality benchmarks.

Знання і навички

• Understandability
• Teamwork
• Work with clients
• Work with customers
• Team management
• Time management

Знання мов

• Англійська — вільно
• Хінді — вільно