Руслан

RUSLAN BILENKO
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | tg: @unforgetttttable

SUMMARY
Fast learner with strong communication skills. Worked as a team lead, chat operator, and content
administrator on the OnlyFans platform. Experienced in managing teams, handling online conversations, and
following scripts. Skilled in client communication and maintaining high-quality standards. Focused, reliable,
and able to perform under pressure.

TECHNICAL SKILLS

• Chatting with clients online and keeping conversations engaging.
• Handling difficult questions in a calm way.
• Making scripted messages sound more natural and personal.
• Leading a team, giving tasks, and helping new team members.
• Uploading and organizing photos, videos, and texts on the platform.
• Keeping track of team and chat performance to improve work.
• Quickly adjusting to new rules, trends, or client needs.
• English level: A2 - B1

PROFESSIONAL EXPERIENCE

Team Lead / Chat Operator / Content Administrator
OnlyFans (Remote) | 2022 — 2025
• Led a team of chat operators: assigned daily tasks, monitored performance, and provided guidance
and training.
• Maintained engaging one-on-one conversations with subscribers to boost satisfaction and retention
• Handled a high volume of real-time messages with fast, personalized, and consistent responses
• Adapted scripts to match the model’s tone, personality, and brand for authentic communication
• Resolved challenging client situations calmly and professionally
• Shared feedback with the team based on user behavior and message performance
• Scheduled and organized content (photos, videos, captions) to align with posting plans and audience
interest
• Collaborated with other admins to improve chat strategies and improve team workflow

ADDITIONAL INFORMATION
Languages: English, Ukrainian, Russian.
Tools: Google Docs, Google Sheets, Canva (basic), Slack, Discord, ChatGPT, Gemini, Photoshop
(basic), Trello, Notion