Контактна інформація

Шукач вказав телефон , ел. пошту, адресу та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/1636863

Досвід роботи

Financial controller

з 09.2021 по нині (2 роки 7 місяців)
Epom.com, Kyiv (IT)

• Manage all accounting operations including Billing (Invoiced.com, InvoiceOcean.com), A/R, A/P;
• Manage 2 teams of sales associates in their financial processes;
• Support month-end and year-end close process;
• Ensure quality control over financial transactions and financial reporting;
• Conduct financial analysis and provide recommendations to optimize costs and increase profits;
• Develop and document business processes and accounting policies to maintain and strengthen internal
controls;
• Accounting processes and financial transactions optimization;
• Preparation of documentation for external audit.

Operations Manager / Business Coordinator / CRM admin and coach

з 09.2021 по нині (2 роки 7 місяців)
Epom.com, Kyiv (IT)

• Develop and improve business policies and optimize back-office work processes, including financial, legal,
and sales tasks;
• Support the software tools integration to enhance the financial and sales departments' workflow efficiency;
• Identify and create processes to get work done, to operate with a first-principles approach, and to optimize
efficient workflows;
• Collaborate with cross-functional teams to identify areas for improvement and implement effective
solutions;
CRM admin and coach:
• Onboard and coach internal project team members.
• CRM administration to maintain a flawless workflow of each department.
• New features creation and workflows’ optimization/automation

Senior Sales/Account Manager

з 10.2020 по 12.2021 (1 рік 2 місяці)
Epom.com, Kyiv (IT)

• Seles of 2 IT products - Ad Server and White label DSP platforms;
• B2B, International markets (Worldwide);
• communication and negotiation with the registered or potential counterparts making demo calls via Email,
Skype, Zoom, Google Meet;
• explanation of the company services and platforms, client assistance, CRM

Account manager / Sales Support Specialist

з 01.2020 по 09.2020 (8 місяців)
CEX.IO Broker, Kyiv (Finance, banking, and insurance)

• Cryptocurrency broker sales and client support;
• B2C, International markets (Worldwide);
• communication and negotiation with the registered or potential counterparts via Intercom, Email, mobile
apps;
• explanation of the platform, client assistance, CRM;
• Intercom chatbot creation and maintenance.

Sales Support Specialist

з 07.2019 по 12.2019 (5 місяців)
MGID, Kyiv (Marketing, advertising, and PR)

• Native advertisement platform client support;
• B2B, B2C, International markets (Europe, Africa, South-East Asia, Latin America);
• communication and negotiation with the registered or potential counterparts in order to make cooperation
via Email, Skype, HubSpot, Zalo, mobile apps;
• explanation of the platform, client assistance, their advertisement campaigns setup;
• CPC, CPA, CPL, CPI, eCPC, CR, CTR, CPM, RevShare.

Project Manager / Export Consultant

з 12.2018 по 07.2019 (7 місяців)
Sales Capital (Swiss Consulting), Kyiv (Consulting, accounting and auditing)

• Ukrainian goods export facilitation;
• B2B, International markets (Scandinavia, Romania, Czech and Slovak Republics, the PRC and HK);
• foreign markets research and analysis in bound with an analyst;
• lead generation in LinkedIn, Facebook, Google search (search of potential counterparts for our clients –
retailers, distributors and importers in a designated region);
• communication and negotiation with the potential counterparts in order to make cooperation via phone,
Email, LinkedIn, Facebook;
• reports creation and consulting clients about the local situation and goods expectations in the designated
region.

Account / Support Manager

з 01.2018 по 09.2018 (8 місяців)
Ikajo, Kyiv (Finance, banking, and insurance)

• B2B;
• English-speaking market;
• convert leads into sales; ensure high quality interaction with potential clients;
• work closely with customers, find the best payment options and prices;
• communicate directly with merchants, prepare documents to close deals, answer all questions and support requests;
• work closely with internal sales, integration, risk teams to be sure that merchant has all necessary information;
• maintain close relationship with existing merchants, provide them with any support they need to help them reach their monetary goals;
• maintain a systematic communication flow with new and existing clients of various seniorities and roles at high level to understand the clients’ needs and interests and to ensure they receive the top level service satisfaction;
• generating and retaining clients and following up on clients matters;
• client-related administration;
• assisting compliance with the processing of Know-Your-Client and Company documentation.
Quit reason: no growing possibility.

Account manager/Financial consultant

з 01.2013 по 02.2017 (4 роки 1 місяць)
RoboForex, Kyiv (Finance, banking, and insurance)

• B2C;
• English-speaking market (South-East Asia, Africa, Western Europe, Caribbean islands)
• convert leads into sales; ensure high quality interaction with potential clients;
• maintain a systematic communication flow with new and existing clients of various seniorities and roles at high level to understand the clients’ needs and interests and to ensure they receive the top level service satisfaction;
• generating and retaining clients and following up on clients matters;
• client-related administration and account opening;
• assisting compliance with the processing of Know-Your-Client documentation;
• keep updated with product and market evolutions, identify business opportunities, potential clients and VIP customers and negotiate in order to create profitable account and broaden the services;
• maintain open communication with desk head to raise any deal or team related issues and fulfill firm notification requirements.
Accomplishments:
• Best sales manager of the month (several times per year since 2013)
Quit reason: no growing possibility.

Supply planner

з 02.2012 по 06.2012 (4 місяці)
IKEA, Kyiv (Transportation and logistics)

• B2B;
• English- and Ukrainian-speaking markets;
Responsible for the supply chain of products and ensuring their availability in the stores:
• working on price development in the part of logistic cost;
• providing the IKEA suppliers with relevant information and methodological guidance;
• ensuring the quality of delivery information;
• working to prevent deviations from goals;
• running Supply Chain trainings for the suppliers;
• follow-up, analyze and take actions to continuously improve supplier’s performance.
Quit reason: temporary work contract.

Freelance translator

з 12.2010 по 02.2014 (3 роки 2 місяці)
TV channel Ukraine, Kyiv (Media)

TV programms and series translation from English to Ukrainian.

Tourism manager

з 10.2008 по 02.2011 (2 роки 4 місяці)
Olymp Travel LTD, Kyiv (Tourism)

• B2B;
• English- and Ukrainian-speaking markets;
Maintenance of the whole sales cycle:
• negotiations with customers, work with potential clients, business correspondence, expense calculations, planning, creation of new tours etc.;
• financial reports;
• marketing research;
• trainee management and supervision.
Quit reason: no growing possibility.

Sales assistant / merchandiser

з 04.2008 по 09.2008 (5 місяців)
Pepsi, Kill Devil Hills, USA (Food industry)

Work and Travel-2008 student exchange program of the Department of State.
Provision of an appropriate product representation in trade networks and customer assistance:
• merchandise store shelving, coolers and displays with Pepsi products in accounts assigned by supervisor;
• utilize promotional material (signs, banners) in accounts;
• keep back room stock in neat and orderly condition;
• communicate sales results to store and Pepsi management;
• build customer relationships at store level.
Quit reason: temporary work contract.

Loan Administration Specialist / Account manager

з 01.2006 по 04.2008 (2 роки 3 місяці)
UniCreditBank, Kyiv (Finance, banking, and insurance)

• B2B;
• transactions, control and coordination of payments in B2 system;
• creation of reports (monthly and ad hoc) and references;
• conduct proper document flow for all the transactions;
• management of customers’ credit cases, etc.
Quit reason: Work and Travel-2008 participation.

Освіта

Ukrainian State University of Finance and International Trade

Economics and Enterprise (major: International Economics), Kyiv
Вища, з 2005 по 2010 (5 років)

Master's degree in Economics.

Додаткова освіта та сертифікати

Optek (Active sales)

December-2011, 1 month

Forex market

February-2013, 1 month

Telemarketing and financial markets

May-2013, 1 month

Sales strategies, clients’ behavior

June-2015, 1 month

Payment systems

January-2018, 1 month

Compliance procedures

April-2018, 1 month

MGID Internet Marketing Academy

October-November-2019, 2 months

Знання і навички

Знання мов

• Англійська — просунутий
• Російська — вільно
• Українська — вільно
• Італійська — середній
• Французька — початковий
• Німецька — початковий
• Польська — початковий
• Іспанська — середній

Рекомендації

• Malin Ahlbeck

  Malin Ahlbeck

  Admin & HR Manager, IKEA

  Контактні дані приховані

• Marina Dultseva

  Marina Dultseva

  HR, Ikajo PSP

  Контактні дані приховані

• Oleh Raskin

  Oleh Raskin

  Marketing director, Olymp Travel

  Контактні дані приховані

• Pavlo Nakonechnyi

  Pavlo Nakonechnyi

  Team lead, RoboForex

  Контактні дані приховані

Додаткова інформація

Areas of Expertise / Skills
• Business coordination/leadership
• Enthusiasm and optimization
• Financial control and management
• Brainstorming and research
• Risk management and forecast
• Giver
• Communicator: interpersonal and intercultural
• Motivator and responsibility
• Advanced ENG + bilingual (RUS+UKR)
• Order and structure
• ES IT FR PL correspondence
• Team support and leadership