Резюме от 16 марта 2017 PRO

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Этот соискатель решил скрыть свои личные данные и контакты. Вы можете связаться с ним со страницы https://www.work.ua/resumes/2162081/

Business Development Analyst, Technical specialist

Полная занятость, неполная занятость, удаленная работа.

Готов к переезду:
Другие страны, Киев

Контактная информация

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Опыт работы

Technical consultant / QA specialist

с 09.2015 по 12.2016 (1 год 3 месяца)
[Privat company], St. Petersburg (IT [Startup] (landing pages & API integrations))

| Project - SaaS platform - constructor to create a landing pages with higher conversion |

• Providing professional technical support for customers (individuals & organizations, B2B/B2C consulting): creation and technical settings landing pages; integrations by API (MailChimp, LeadVertex, GetResponse, AmoCRM, Bitrix24, JustClick, UniSender, SmartResponder, other); configuring A/B testing (split testing), multi landings, metrics and targets for Google Analytics, Yandex.Metrika.

• Testing and verification the adaptability on devices: wide-angle screens, laptops; tablets, smartphones (Android, iOS, Windows Phone); cross-browser functional testing.

• Black box testing: UX/UI testing, web page layout/templates, scripts and API integration testing (JavaScript, CSS, HTML).
• Collaboration with the QA, support and development team (Confluence, Intercom, Slack), reviewing and verification of functionality submitted by developers.

• Report results / defects and track them to resolution YouTrack (JetBrains).
• Development of technical and marketing feature ideas of the service.

Manual Software Tester

с 01.2015 по 12.2016 (1 год 11 месяцев)
MyCrowd, Inc., San Francisco, CA (Software quality assurance)

• Manual black-box functional testing (HTML, CSS, JavaScript) and automation (Selenium WebDriver) of web services primarily in eCommerce and financial space; functional and non-functional testing of Android mobile applications.
• Usability / UI testing; regression testing.
• L10N (Localization) & I18N (Internationalization).
• Follow up defects list (creation, validation); results analysis, bug reporting.

[Remote freelance]

IT Administrator of Domain Name System (Operations Manager) [L3]

с 12.2014 по 09.2015 (9 месяцев)
Hosting company [hidden], Kiev ((IT: Hosting, VPS, Dedicated servers))

| Project - Product company, unique automated hosting & domains CMS |
| Technologies: LAMP stack + Nginx; CloudLinux; XML; BIND, DNS |

* Efficiently troubleshooting system errors (with domain names), diagnose and resolve issues while maintaining a high level of professionalism and customer service (SLA).
* Performing the policy and rules (ICANN), the technology of domain names, and the basic legal principles applicable to domain-name disputes.
* Monitoring of incoming and outgoing requests on transferring domains names (appropriately the domain zone Rules).

* Monitoring and data analysis (XML), effective domains management, DNS configuration (A, MX, NS, CNAME, other records).
* Registration of domain names in the .UA zone by trademark (the "Ukrpatent" and the "Madrid Protocol for the International Registration of Marks at WIPO"), according to the rules of Hostmaster Ltd.

* Preparing technical reports and relaying information to development team.
* Conduct quality control to ensure standards are met and data conversion instructions are followed.
* Maintain strict confidentiality of corporate and personal information.
* Preparation and reporting of results quality control of junior staff (tier 1).

Technical Support Engineer [Level 1 & 2]

с 09.2012 по 12.2014 (2 года 3 месяца)
Hosting company [hidden], Kiev (IT: Hosting, VPS, Dedicated servers)

| Project - unique automated hosting & domains CMS |
| Technologies: LAMP stack + Nginx, CloudLinux; BIND, DNS; Active Directory; ISPmanager, DirectAdmin, etc. |

* Ongoing multilanguage user support (Russian, Ukrainian, English) - chat, email, ticket system; working closely with the private clients and with the business clients;
* Solving technical problems on the product side; backup and replication, backup issue resolution;
* Monitoring and maintenance of company hardware;
* Creating and maintaining documentation of IT processes and issues; improving the quality of documentation: database, FAQ;
* Case study, testing and analysis of data in order to understand problems and find solutions;
* Participated in localization testing (English and Ukrainian).

Business Analyst / Technical Project Manager

с 10.2009 по 09.2012 (2 года 11 месяцев)
Freelance, Другие страны (IT)

| The multi-project contract work as a part of remote teams, start-ups: digital / internet marketing (CPA, CPL), business intelligence, software QA, technical support |

• Managing, implementation and supporting the clients web-projects (based on CMS Wordpress, Joomla, etc).
• Analysis of requirements, investigating business requests and creating docs based on input from business users.

• Testing and optimizing content, reporting, monitoring of performance campaigns and availability competitiveness on the sites to maximize customer conversion.
• Identify the main regional competitors CPA/CPL offers and determine the main opportunities in the market. Email marketing automation.

• Contributing / preparing test completion / status reports.
• Management advertising campaigns on major social networks, VK, Instagram; myTarget, Kadam, Google Adwords, etc.

Working with networks [webmaster / affiliate]:
- T3Leads (USA, UK market) | Model CPL: financial products (loans and insurance).
- CPA networks: Ad1.ru (Digital Expansion inc), Admitad GmbH, KMA, others CPA.
_

• Technologies: Apache, Nginx, MySQL; PHP, HTML5, CSS, XML; JavaScript, jQuery; VPS / VDS.
• Protocols: OAuth, SSL, DNS; SSH, VPN, OpenVPN, TCP/IP, FTP, SMTP; LAN/WAN.
• Understanding of SDLC, OOP (basic).
• Platforms: Windows (7 / XP / Vista) - maintenance and use; UNIX system – middle level (console).
• CMS: Joomla, ModX, Wordpress, phpBB, 1C-Bitrix, OpenCart (maintenance, customization).
• CRM: Mantis, Redmine; Confluence, TeamWork, Bitrix24; Slack, Intercom.
• Tools: Trac, YouTrack, Jira, Selenium WebDriver.
• Graphics, prototyping: Photoshop CS*; AutoCAD, UI prototyping, moqups, mind mapping.
• Software: MS Office, Google Docs; Poedit, web-based applications.
• Payment platforms: WebMoney, YandexMoney, Paypal, Paymentwall, API integrations of other payment systems.
• Analytical & Ad networks: Google Analytics, Yametrix; Google AdWords, Kadam, other tools.

Social and Content Manager

с 08.2008 по 09.2009 (1 год 1 месяц)
GG Network Ukraine (Gadu-Gadu S.A.), Warszawa/Kiev (IT: Internet projects, http://www.gadu-gadu.pl)

* Organization of the workflow of official communities (planning, work with content, communication with the users).
* Monitoring and performing analyses of user feedback, compiling reports on it. Email marketing.
* Collaboration with the product owner, QA and development team regarding adding new functionality to the projects.
* Helping our users resolve technical issues and clearly communicating solutions to their problems in English, Russian, Ukrainian.

Projects:
http://ggnetwork.com.ua/projects/

Sales manager

с 09.2007 по 10.2008 (1 год 1 месяц)
Scientific and Production Private Enterprise "GiS" http://gist.dp.ua, Dnepropetrovsk (Metalware, Metal Structures (Manufacturing))

* Attract new customers via Internet; organization of advertising companies in the media, the Internet;
* Creation of individual proposals for the client; support orders;
* The organization of advertising services companies in the media, the Internet;
* Create sketches, drawings, photographs of equipment;
* Monitoring of information about the market as a whole and specific niches;
* Analysis of the competitive environment (assortment, pricing, demand, promotion);
* Writing business proposals, business letters, preparation of contracts.


Образование

National Mining University

Department of Software Engineering (DoSE) | Computer Science, Dnepropetrovsk

Высшее, с 09.2012 по 06.2016 (3 года 9 месяцев)

The Bachelor of Computer Science (BCS).

Kharkiv National University of Radioelectronics

Faculty of Computer Science | Department of Information Control Systems, Kharkiv

Неоконченное высшее, с 09.2011 по 06.2012 (9 месяцев)

About the faculty: http://nure.ua/en/university/structure/departments/kn/about/

Dnepropetrovsk Institute of Traditional & NonTraditional Medicine

Nursing (healthcare), Dnepropetrovsk

Среднее специальное, с 09.2005 по 07.2007 (1 год 10 месяцев)

Associate's degree


Дополнительное образование

  • Online Training of testing | Alexey Barantsev (2015, 40 hours)
  • Course "Methods of quality assurance and testing web-applications" (Technosphere Mail.ru Group & Moscow State University (Lectures) - 2015)
  • Сourse "Understanding Testing Process" | 'CyberBionic Systematics' (October 2014 - January 2015)
  • Software Testing and Software QA Training - 'Portnov Computer School' [online course] (November 2014 - February 2015)
  • Online Course of Information Technology | 'Yandex' (October 2011)
  • Exploratory testing | Natalia Rukol | (September 2013)
  • Technical drawing and 3D-modeling in AutoCAD (Autodesk) (2003-2005, 2 years)

Профессиональные и другие навыки

  • Навыки работы с компьютером
    Practical experience with systems and technologies: HTTP, OAuth. LAMP (Linux+Apache+MySQL+PHP).
    Network protocols: DNS, RDP, SSH, Telnet, SMTP.
    Understanding of the SDLC.

    Solution installation, administration, customization, usage experience:
    - Windows (XP / Win7) - administrator level;
    - *nix system - basic level (console);
    - CMS: Joomla, ModX, Wordpress, phpBB, 1C-Bitrix, OpenCart;
    - Practical experience using Google AdWords, Kadam;
    - Financial systems: WebMoney, ЯндексДеньги, Paypal, API of other payment systems;
    - Extensive undrestanding of the principles of working in social networks Facebook, Twitter, Instagram, VKontakte, Ok.ru.
  • Selenium WebDriver (1 год опыта)
    Начинающий, использую в настоящее время.
  • Graphic software: Photoshop, Cinema 4D (3 года опыта)
    Средний, использую в настоящее время.
  • Online moqups / design / UI prototyping tools (2 года опыта)
    Начинающий, использую в настоящее время.
  • CMS: Joomla, ModX, Wordpress, phpBB, 1C-Bitrix, OpenCart (4 года опыта)
    Средний, использую в настоящее время.
  • PHP, JS, JQuery (3 года опыта)
    Средний, использую в настоящее время.
  • HTML, CSS (validity, cross-browser compatibility) (6 лет опыта)
    Средний, использую в настоящее время.
  • Trac, Jira, Redmine (3 года опыта)
    Средний, использую в настоящее время.
  • Scrum development methodology (1 год опыта)
    Начинающий, использую в настоящее время.
  • CRM, API integrations (7 лет опыта)
    Средний, использую в настоящее время.
  • Web Analytics: Google analytics, Yandex.Metrika, Openstat (7 лет опыта)
    Эксперт, использую в настоящее время.

Знание языков

  • Russian (native) — эксперт
  • Ukrainian — эксперт
  • English: understanding/listening: C1; writing/speaking: B1 / B2 — эксперт
  • Polish — начинающий

Дополнительная информация

* Self-driven, attentiveness to detail, proactivity, flexibility, curiosity;
* Technologically savvy, strong analytical, debugging and problem solving skills;

* Ability to consistently adapt and develop, write clearly and concisely;
* Ability and experience to work with people of various backgrounds and cultures, remote people, teams, offices, at NON-standard schedules and time zone;

* Ability to elaborate ideas, explain technical concepts in simple way, convey technical visions to other people;
* Ability to communicate sensitive information in a diplomatic manner;

Member of conferences, IT events:

- IT NonStop 2015 International IT Conference;
- Demystifying 3D Development;
- Women Techmakers Ukraine 2015 (WTM is Google’s brand and global program for women in technology);
- GEEK picnic 2015 (Innovation BOX);
- AI UKRAINE 2014 - International IT Conference on practical use of artificial intelligence and data processing;
- ITEM 2013 - Actual trends in the IT-industry;
- International forum “Internet-Ukraine'2009”.

Informal experience:
* An associate's degree in medicine and intern experience: the surgical department and department of neurology (2006-2007).
* Localization / linguistic QA, functional testing.
* Freelance, consulting experience more than 5 years.

Special /focus interests: high tech, innovations, investing in startups, technological startups; e-learning, study abroad; machine learning, AI; robotics, quadrocopters, aerospace engineering; healthy lifestyle, fitness, travel.

Ready for relocation.

Hardware: notebook + desktop PC; 9'7 tablet, smartphone Android OS 4.2, 5.1.
Internet Access: unlimited, 2 independent channels.

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tags: Technical Support Engineer, Support specialist, Software Test Engineer, Junior QA, Junior QA Engineer, Junior Manual Tester, Software Testing Engineer working from home, remote tester, relocate Tester, relocation QA, relocation tester, relocation qa support, testing, quality assurance specialist software.


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